Customer Service Store Supervisor
Resume:
SKILLS & ABILITIES
Excellent at customer service
Don’t fall under pressure easily
Stay on top of my task until completed
Friendly & outgoing
Good pace and fast worker
Very patient
Can speak Kurdish fluently
EXPERIENCE
ASSISTANT MECHANIC. FIRST NATIONAL AUTO
Summer of 2016 and Summer of 2017
Helped out with any basic car needs (Oil and air filter changes, tire replacements and car detailing)
EXPRESS AT SOUTH CENTER MALL
October 2017- October 2019
Helped customers to the best of my ability. I did everything but freight. So, I would be at cash register, work fitting rooms, help any customer that was in need, and recovered the store as best as I can.
AUBURN, WA VOLKSWAGEN
October 2019 – March 2020
Product specialist. Memorized the vehicles on the lot and knew my product. Helped customers find the right car for them to the best of my abilities. Would answer questions they asked and assisted by taking steps towards purchasing a vehicle. Miscellaneous tasks as well.
TRADER JOE’S
October 2020 – December 2022
Did everything from writing section orders, filling empty holes in shelves, helping customers find what they need, cleaning bathrooms, running a register, etc. Main focus was the customer and their experience at our store.
EDUCATION
KENTLAKE HIGH SCHOOL, KENT, WA
I have taken a business math course so I am pretty familiar with the math that is involved in a store. Also, I have taken a life on your own class as well. It taught the basics on how to be self-sufficient. Graduated class of 18’
HIGHLINE COMMUNITY COLLEGE, DES MOINES, WA
Received my Associates Degree (two-year) at Highline Community College in 2021.
UNIVERSITY OF WASHINGTON, TACOMA, WA
Was working on my bachelor’s degree in cyber security at the University of Washington, but I’ve recently moved to Tampa, FL and will continue my education elsewhere
REFERENCES
Brad: Store supervisor/main manager
Brittney: Manager
April: Manager
ZANA SHWAN
20303 Heritage Point Dr Tampa, FL 33647 ********@*****.*** 206-***-****
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