Sales Associate Security Officer
Resume:
June **** to Current
August **** to
August ****
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skills
High Level of Integrity
Detailed Activity Logs
First Aid and CPR Certified
Federal and State Regulation
Compliance
Experience
Sunstates Security
Fort Worth, TX
Security Officer
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Monitored premises and recorded activity in daily officer reports. Addressed problems quickly and reported clear information while working under minimal supervision.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at facilities.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
The Home Depot Store
Fort Worth, TX
Sales Associate
Answered product questions with up-to-date knowledge of sales and promotions. Engaged customers in friendly, professional dialogue to determine needs. Used technology resources to assist customers in locating and selecting items. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application or usage.
Helped customers find specific products, answered questions and offered product advice.
Worked with fellow sales team members to achieve group targets. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases. Charles Shelton
Crowley, TX 76036
****************@*****.***
April 2012 to
April 2014
September 2008 to
November 2011
April 2007 to
October 2010
Listened to customer needs to identify and recommend best products and services. Universal Protection Service
Fort Worth, TX
Security Officer
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
Monitored premises and recorded activity in daily officer reports. Guarded restricted areas to prevent unauthorized entry. Immediately reported safety hazards for remediation response. Documented security-related situations and submitted in-depth reports to superiors. Observed patrons and customers to quickly address security situations. Verified photo IDs and tickets to allow guests passage. Monitored building and property entrances and exits to detect intrusions and protect assets.
Communicated with team members and building management via radio, telephones, computers and proprietary [Type] software.
Protected company assets against theft or damage by conducting frequent building and grounds patrols.
Provided friendly and professional assistance to employees, visitors and customers. Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
New Breed Logistics
Fort Worth, TX
Quality Auditor
Conducted audits for clients to assess products for compliance with international standards.
Scheduled client visits and planned assessments.
Checked products with inspections and tests to ferret out non-conformity and flaws. Designed quality guidelines and procedural manuals to communicate important information with end users.
Assessed readiness of products to go to market.
Highlighted compliance issues for management team. Used consistent and fair assessment procedures to achieve optimal audit results. Inspected production areas regularly to identify and process violations impacting final quality results.
Ashley Furniture Homestore
Arlington, TX
Sales Associate
Answered product questions with up-to-date knowledge of sales and promotions. Obtained signatures for financial documents and internal and external invoices. Used technology resources to assist customers in locating and selecting items. Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Developed trusting relationships with customers by making personal connections. Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application or usage.
Helped customers find specific products, answered questions and offered product advice.
Adhered to company initiatives and achieved established goals. October 2005 to
August 2006
November 2000 to
September 2005
November 1992 to
May 2000
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Worked with fellow sales team members to achieve group targets. Reset store displays for special events and seasonal merchandise changes. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Zoltek
Abilene, TX
Manufacturing Production Technician
Lifted heavy loads regularly to efficiently move raw materials, assemblies and completed products.
Practiced safe and hazard-free work environments in line with company standards. Supported production quality standards by regularly testing and verifying production processes.
Inspected machinery and equipment to quickly diagnose malfunctions. Reported and documented unsafe conditions and faulty equipment. Set up and operated production equipment according to daily work orders and safety procedures.
Documented production logs by entering data into computer system. Assisted with testing for quality control and corrections. Performed production adjustments for quality and productivity. Scheduled preventive maintenance on equipment.
Trained new employees on company and safety standards, providing assistance and remediation with issues.
Identified preventive and predictive maintenance needs to mitigate failure potential. Kept production logs and maintained job material inventory. Texas Department Of Criminal Justice
Abilene, TX
Correctional Officer
Inspected cells and conducted random searches of common areas. Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Detected potential threats and quickly defused conflicts. Supervised offender work assignments and evaluated performance for compliance with standard regulations.
Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
Instructed inmates on work detail and oversaw work-site transportation. Maintained clear and open communications with facility areas to support safe operations.
Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Supervised residents during meal distribution and intake, recreation time and work-site performance.
Inspected locks, window bars, doors and security systems to support escape prevention.
Conducted scheduled headcounts to verify presence of prisoners. United Army
Fort Hood, TX
Non-Commissioned Officer
May 1992
Enforced policies, procedures and legal standards equitably for optimal decision- making.
Partnered with team members to implement service initiatives and achieve team objectives.
Attained staff feedback to deliver information to superiors for corrective action. Education and Training
Abilene High School
Abilene, TX
High School Diploma
Tarleton State University
Stephenville, TX
General Studies Some College (No Degree)
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