Patricia A. Cook
Coleridge, NE 68727
Cell 402-***-****
advbmh@r.postjobfree.com
Objective:
I am looking for a part time, data entry position that I can do from home at night for about 20-25 hours a week. I have over 10 years of Data Entry experience with at least 98% accuracy. I also have a strong dental knowledge. My experience would make me a great asset to your company.
Education:
Coleridge High School, Coleridge NE
August 1989 – May 1993
High School Diploma
Wayne State College, Wayne NE
August 1993 - December 1994
Business Administration
Northeast Community College, Norfolk NE
January 1995 - December 1995
Real Estate
Work Experience:
February 2015 to present
Office Manager, Family First Dental, Hartington NE
7 years’ experience Managing the Office of a fast-paced Dental Office.
- Submitting insurance claims
- Posting insurance and personal payments
- Billing statements
- Accounts Receivable
- Dealing with denials from insurance companies
- Scheduling appointments
- Strong people skills
- Dealing with computer issues
- Taking care of past due accounts
- Extensive knowledge of HIPPA and security policies
- Getting insurance benefits for patients and explaining their benefits to them
September 2017 – June 2019
Billing, Grace Counseling, Wayne NE
1 years’ experience processing medical claims
- Submitting insurance claims
- Posting insurance and personal payments
- Worked efficiently from home
- Making sure accounts were correct and up to date
- HIPAA Guidelines
September 2011 to February 2015
Claims Examiner, Ameritas Life Insurance, Wayne NE
3 years’ experience processing incredibly detailed dental and vision claims and customer service
- Making and receiving phone calls from dental offices
- Giving dental offices general breakdowns of employee policies
- Handling claim status calls
- Managing more difficult and in-depth claims
- Knowledge of exclusion codes
- Worked efficiently from home
- Proficient in Microsoft Office (Excel and Word)
- Developed excellent communication skills through customer
Service involvement
- Attentive to detail and the importance of time management
- Involved in both individual and team projects through course
work
- Communication skills
- Organization skills
- Keyboarding/typing skills
- Efficient
- Team Player
- Multi-tasking abilities
- Accuracy
- Problem solving/troubleshooting skills
- Phone skills
July 2006 to September 2011
Data Entry Specialist, Ameritas Life Insurance, Wayne NE
Little over 5 years of experience processing dental and vision claims
- Keen ability to meet strict deadlines in a timely manner
- Over 98% accuracy rate on claim processing
- Skilled, able to process 70-80 claims an hour
- Capability to type 50-60 words a minute
- Extensive knowledge of HIPPA and security policies
- Familiar with Microsoft Windows, Microsoft Word & Lotus
- High attention to detail
- Extremely organized
- Team player
- Keyboarding/typing skills
- Worked efficiently from home
June 2002 to June 2006
Collections Adjuster, First National Bank of Omaha, Wayne NE Responsible for contacting individuals and collecting on delinquent credit card accounts
- Worked one on one with customers to resolve delinquent
accounts
- Collaborated with customers to tailor individual repayment
strategies
- Responsible for processing payments from customer’s bank
accounts, credit cards and debit cards
October 1998 to June 2002
Postmaster Relief, United States Post Office, Coleridge NE Performed US Postal duties
- Acted for the Postmaster weekly and two weeks in the summer in his absence
- Processed and sorted mail
- Performed customer service duties at the front counter of the post office
- Required to have intimate knowledge of US Postal and
Government regulations regarding mail processing
- Extensive cash and money order handling skills
- Responsible for accurate accountability of postal funds
- Depositing cash into the USPS bank account
June 1996 to June 2002
Owner and Operator of Kids Korner Daycare, Coleridge NE Supervised and cared for twelve children daily
- Provided childcare and meals in a safe, fun
and comfortable atmosphere
- Collected payments
References:
Leah Korth
Receptionist, Family First Dental
Amy Reimers
Dental Lead Claims Specialist, Ameritas Life Insurance
Amy Hall
Teacher, Laurel-Concord-Coleridge