Customer Service Kitchen Staff
Resume:
ISABELA SAPIRO HICKS
Trilingual: Spanish, Portuguese, English
2+ Years Experience Serving
Great Customer Service Skills
Outstanding Academic Success
ABOUT ME
I am an outgoing person who aspires to bring strong work ethic into any position. Coming from a multicultural background I enjoy getting to know new people and connecting with customers who not only share a similar background as me but also of other cultures and places. Through my previous experience I find that customers have the most optimal experience when you connect with them on a personal level.
WORK EXPERIENCE
Server/ Hostess
The Hall On The Yard
1412 Alden Rd, Orlando, FL 32803
September 2022-December 2022
Took food and drink orders from patrons accurately and with a positive attitude
Entered orders on a handheld device for transmittal to kitchen staff
Utilized multilingual skills to connect with customers on a more personal level
Grew deep knowledge of the menu, with the ability to make suggestions to customers
Ensured tables enjoyed their meals and took action to correct any problems that arose
Prepared checks that itemize and total meal costs and sales taxes
Greeted customers and walked them to tables
Took reservations and correctly put them into the system
Organized server sections and ensured that servers were evenly sat
Helped food preparation staff when necessary and completed side work duties
Supervisor Jorge Rodriguez, 410-***-****)
Server
Brass Monkey
709 Gulf Way #200, St. Pete Beach, FL 33706
June 2020- August 2022
Supervisor Steven Hanson, 410-***-****)
EDUCATION
The University Of Central Florida
Orlando, FL
Film and Marketing Major
Graduation Year 2026
St. Petersburg High School
St. Petersburg, FL
International Baccalaureate Program
Graduation Year 2022
3.8 GPA
Top 10% of Class
High School Honor Roll Student
Head of Digital Media Production
The Kind Mouse Productions INC.
1801 16th St N, St. Petersburg, FL 33704
July 2021- May 2022
The Kind Mouse Productions Inc. is a non-profit organization dedicated to fighting child hunger in Pinellas County. My job as the Head of Digital Media Production focuses on spreading awareness about the Kind Mouse’s mission with responsibilities including:
Film and edit promotional and educational video content for the Kind Mouse Productions Inc.
Manage the organization’s media platforms such as YouTube, Tik Tok, and Instagram.
Teach young volunteers how to produce media content and engage in outreach for the organization.
Supervisor Gina Wilkins, 727-***-****)
LANGUAGE
English- Native
Portuguese- Fluent
Spanish- Fluent
VOLUNTEER EXPERIENCE
Little Saint Nick’s Foundation
St. Petersburg, FL
July 2021- December 2021
Filmed events that the Little Saint Nick Foundation (a non-profit dedicated to improving the experience children have in hospitals) holds in the St. Petersburg/Tampa Bay Area.
Key Club International
St. Petersburg, FL
Sep 2019-May 2022
Volunteered at local community events approximately 50 hours a year. Key Club has given me the opportunity to engage with and learn more about the pressing issues and experiences of disadvantaged members in my community.
United Way Suncoast
St. Petersburg, FL
Sep 2019-Nov 2019
Tutored underprivileged elementary school children who were below reading target through the Reading Pals Program.
CONTACT
advbm7@r.postjobfree.com
St. Pete Beach, FL, United States
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