LaToya Fergerson
Bossier City, LA *****
**********@*****.***
Goal oriented, well adapting, ambitious worker with relevant skills in pharmacy and truck driving experience.
Authorized to work in the US for any employer
Work Experience
Hart Transportation
Delivery Drivers, Inc. - Shreveport, LA
January 2020 to September 2023
1. Assigns customer loads to drivers for pick-up and delivery of freight. 2. Works from list of available drivers/vehicles in various locations in a constantly dynamic and changing environment.
3. Assign loads to drivers according to factors such as length and purpose of trip, freight and preference of customer.
Bus Operator
Sport Tran - Shreveport, LA
May 2019 to November 2019
Follows a planned bus route, making scheduled stops to pick up or drop off passengers. Collects fares and answers questions about the bus route.
Pharmacy Technician
Walmart - Shreveport, LA
September 2013 to April 2019
1. I have 10 years of retail pharmacy experience. Pharmacy Technician with excellent data entry skills and telephone etiquette. Detail-oriented and focused on accuracy and efficiency. Certified licensed technician with the Louisiana Board of Pharmacy. National certified also. 2. Verified patient data and billing information. Maintained proper storage and security conditions for all drugs. Verified accuracy and complete information on prescription and refill requests. Processed up to 400 to 500 prescriptions on high volume days with 100% accuracy. Regularly ordered medication and pharmacy, office supplies. Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Class Instructor
Virginia College - Shreveport, LA
June 2017 to March 2018
Class room instructor for the pharmacy tech program. Pharmacy Technician
CVS Pharmacy - Shreveport, LA
February 2013 to August 2013
Precisely processed third party prescriptions and managed adjudication review. Processed up to 200 to 400 prescriptions on high volume days with 100% accuracy. Advised customers on the selection of medication brands and supplies. Collaborated closely with healthcare professionals. Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance.
Pharmacy Technician
Walgreens Pharmacy - Shreveport, LA
July 2012 to February 2013
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Dispensed and delivered patient medications to patients throughout the hospital. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Efficiently answered multi-line phone and processed high volume of order requests from nurses, doctors and pharmacists. Answered and screened phone calls for the staff pharmacist in a
friendly, efficient manner. Accurately recorded compounded products and prepared appropriate labels. Education
Certification in Pharnacology
Ayers Career College - Shreveport, LA
January 2011 to November 2011
High school in General Study
Haughton High School - Shreveport, LA
August 1993 to May 1997
Skills
• Pharmacology (7 years)
• Retail (6 years)
• Customer Service, typing, inventory monitoring, janitorial skills, teaching and training skills (6 years)
• Clerical experience (10+ years)
• Cleaning
• Management
• Excel
• Commercial driving
• Route driving
• Delivery driver experience
Certifications and Licenses
Pharmacy Technician
December 2011 to April 2019
Certification is reinstated yearly.
Assessments
First Aid Skills — Familiar
February 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Familiar
Medical Terminology — Familiar
February 2019
Measures a candidate's ability to understand and appropriately use medical terminology. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.