advbhr@r.postjobfree.com 757-***-**** Elizabeth City, NC

(DoD) Secret Clearance

WORK EXPERIENCE

U.S. Army (25U)

**/**** - *******

Signal Support Specialist Location Virginia Beach, VA

Primarily responsible for battlefield signals and system support terminals and communications.

•Maintain radio and data distribution systems, Perform Interpersonal Skills signal support functions,

and technical assistance for computer systems.

•Worked with cabling, SKLs, GPS, putting antennas up, transmissions, CAT5/CAT6 -- Rj45, Ethernet cables, and copper cables.

•Well versed with military wiring and fiber optic cables. Worked with military vehicles, ships and convoys.

One Support

09/2019 - 09/2021

Data Entry Technician Remote

Interact with customers to provide, process, and prioritize information in response to inquiries, concerns, and requests about Data Analysis products and services primarily via Data Entry.

Troubleshoots all Microsoft Office Automation Tools, Microsoft Operating Systems, and Microsoft Electronic Mail software, as well as any other Automated Information System interfaces with the PC

responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software

Using the SM7 ticketing system to track issues. Resolving customer issues with great service and compassion for their problem. Acts as liaison for customers and maintains knowledge of company products and customer service processes

EDUCATION

Tidewater Community College

2021 - Present

Location

-Pursuing a bachelor’s in computer science

Virginia Beach, VA

SKILLS & TRAITS

Traits: • Adaptable • Collaborative • Cool under pressure • Communicative • Confident • Conflict resolution • Consistent Critical thinking • Diligent

Skills: Information security • Information technology • Network administration/management • Network solutions • Oracle • Knowledge management • LAN/WAN • Data gathering •Technical Support •Help Desk •Microsoft word •Microsoft PowerPoint •Microsoft excel •SharePoint •VMware •Adobe •Microsoft Teams/Office

Certifications: •COMPTIA Security + (PLUS) •(DOD) Secret Clearance