Drew Hoselton

**** *********** **.

Eugene, OR **404

541-***-****

advbh6@r.postjobfree.com

Experience:

January 16, 2017-Present

Service Center Consultant, College Funding Service Center

Work one-on-one with families to data college information and statistics related to and required by colleges to complete the FAFSA form yearly

Complete any additional financial aid forms requested for all Universities the student has applied to

Work directly with financial planners as a part of a team to obtain the most aid possible for every client

Working with a wide range of financial situations at all income levels

May 2015-May 2016

Chat Specialist, FirstSource Solutions

Troubleshooting customer concerns and problem solving

Researching customer inquiries

Handling billing concerns using math

Multitasking

Thinking critically in fast paced work environment

April 2009-February 2011

Customer Service Representative, Enterprise Rent-A-Car

Executed customer request for various services

Ensured that appropriate changes were made to resolve customers reservation requests

Wrote reports for roadside assistance

Kept records of customer interactions and transactions

Determined charges for services requested

Conferred with customers by telephone and in person in order to provide information about products and services

June 2006-April 2009 and March 2012-May 2015

Cashier/Courtesy Clerk, Safeway

Checking, inventory, stocking shelves

Responding to customer inquires

Maintaining a clean working environment

Education:

South Eugene High School

Graduated with Certificate of Advanced Mastery in Human Resources and Business Management

References:

Available upon Request