Customer Service Operations Manager

Resume Thomas Q. Dever

**** *. ******* **.

Springfield, MO 65807

Email: ******@*******.***

Cell Phone: 269-***-****

Home Phone 417-***-****

GENERAL OBJECTIVE: Customer service, Driver, cashier, floor person, Logistics Dispatch. Light facility maintenance, janitorial.

EDUCATION: BA Philosophy, MA English

WORK EXPERIENCE:

July 7, 2010 to Dec. 20 2022. Full-time Float/Advanced status Courier driver/ Back-up Dispatcher, Route trainer, Quest/Ameripath Diagnostics 1620 Medical Lane, Fort Myers,FL 33902. Serviced all area hospital histology laboratories, Dr’s offices, surgery centers Fort Myers/Naples FL Pick up and deliver medical specimens, deliver reports etc. Perfect attendance record, excellent annual reviews all thirteen years. Supervisor: Kevin Baker, Logistics Manager. 954-***-****

April, 2005 to Nov 2019 Utility maintenance leadman, Lake Michigan College, Niles, MI. Campus. Building and grounds maintenance, light carpentry, electrical, HVAC. Supervisor Ted Hartline 269-***-****

June, 2003 to Dec 2004 Buildings and Grounds Manager, AM General Hummer Assembly Plant, Mishawaka, IN.

July 2000 to Oct, 2002 Delivery Manager Amerigas Propane, Kalamazoo, MI. Supervise 25 propane delivery drivers.

May 1997 to May 2000. Operations Manager, Waste Management, Three Rivers, MI. Supervise 67 Refuse/Recycling Pick up Drivers

May 1990 to July 1996 Solid Waste Operations Manager, City of Santa Monica CA Supervise 135 refuse/recycling drivers office/billing personnel, fleet maintenance shop,and beach maintenance

PREVIOUS EXPERIENCE: Overseas fleet management, high school/college English instructor