Paralegal, Office Management, Customer Service, Client Relations.

Elizabeth A. Fleischer

*** ******* ****

Millington, NJ 07946

Cell Phone: 908-***-****

********@*****.***

Detail-oriented, trustworthy professional with excellent communication skills pursuing a position in a company that provides a positive service and experience to its clientele. Areas of Expertise: Customer Service Management, Process Improvement, Organizational, Written and Oral Skills, Highly proficient administrative skills (typing 85 wpm).Proficient in MS Office. Professional Experience

The Wilf Law Firm - Short Hills, NJ August 2016 - April 2022 Landlord Tenant (Residential, In-House Counsel) Paralegal

• Prepared/managed cases for attorneys from inception through resolution (average case load of approximately 80 per month in Middlesex, Morris and Union counties as well as approximately 50 per month in New York State). Heavy calendaring for court date management.

• Utilized state automated legal filing procedures.

• Converted to more automated in-house office procedures for reduction of errors and increased efficiency.

• Drafted Notices to Cease and Notices of Termination for lease violations according to lease agreement and state statutes. (Detailed fact finding for case sensitive information was necessary).

• Processed Warrants of removal and coordinated with Sheriffs’ offices for execution.

• Created and maintained employee manual for new employees for the continuous changes specific to state laws and changes due to the recent pandemic. (Most notably, the changes in court procedures from in-person to virtual appearances).

SmartStaff Personnel - Berkeley Heights, NJ September 2003 - July 2005 Manager - Human Resources, Legal and Administrative Staffing

• Provided recruiting function for clients specific to their H/R, legal and administrative needs.

• Created advertisements and job postings for open client positions, phone screens, interviews, references and background checks.

• Sourced potential clients to assist them with their recruiting needs.

• Maintained database of clients and candidates.

• Handled various administrative duties (new hire documents, offer letters, etc.). Empower Technology Solutions, Inc. - Princeton Junction, NJ June 2002 - December 2003 Consultant - Contracts and Operations Director

• Modified recruiting procedures for IT staffing needs.

• Processed documents for recruiting/sales functions.

• Developed, administered and negotiated subcontractor agreements with client companies.

• Researched and resolved outstanding payment issues.

• Instituted new business insurances to comply with client requirements. Contractors Resources, Inc. - Reston, VA (remote position) September 2000 - May 2002 Director of Contracts and Consultant Employee Policies

• Administered and negotiated subcontractor agreements with client companies.

• Participated in high level management meetings to revise overall contracts processes within the company.

• Conducted exit interviews with terminated consultant employees.

• Restructured (to eliminate risks), administered and documented company’s immigration procedures.

• Discussed and provided input for new benefit plans, including, medical, dental, life, long-term disability, 401k and defined contribution retirement accounts. Independent Professional Services, Inc. - Newtown, PA December 1997 - August 2000 Office Manager and Partner (start-up company)

• Rolled out and administered new operational procedures for all office functions.

• Negotiated subcontractor agreements for employees’ temporary consulting assignments with their clients.

• Provided inside sales support to prospective consultant employees.

• Processed immigration applications for attorney review. Software Resources of New Jersey, Inc. - Upper Montclair, NJ May 1992 - December 1997 Office Manager and Partner (start-up company)

• Provided support for the successful merge to a publicly held company (Contractors Resources, Inc.), as a wholly-owned subsidiary.

• Implemented and administered contracts process for subcontractor agreements.

• Administered “back-office” operational procedures which included the Accounts Receivable, Accounts Payable, Payroll and Human Resources functions.

• Managed business center spreadsheets for consultant employees. Education

• BS Business Administration-Management, Montclair State University, Montclair, NJ 1992

• One-Year Advanced Secretarial Degree, Katherine Gibbs School of Business, Montclair, NJ 1986

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