Retail Merchandiser Customer Service

DH Dewayne Hamilton

Houston, TX ***** 281-***-****

advbc2@r.postjobfree.com

PROFESSIONAL

SUMMARY

Detail-focused retail merchandising professional with experience in leveraging strong organizational and communication skills to maximize profits and customer satisfaction. Skilled at creating product displays and managing inventory for optimum product placement and sales.

SKILLS Cash Register Operations

In-Store Support

Seasonal Campaigns

Event Promotion

Visual Merchandising

Revenue Growth

Planogram Execution

Retail Effectiveness

Vendor Relationships

WORK HISTORY PEER TRAINER /RETAIL MERCHANDISER 05/2022 to CURRENT SAS

Maintained store assets with effective loss prevention strategies. Answered customer questions regarding store merchandise, department information, and pricing.

Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.

Organized and maintained displays to achieve clean and appealing product layouts.

CSR 10/2022 to 01/2023

CVScaremark

Enhanced productivity levels by anticipating needs and delivering outstanding support.

Answered customer telephone calls promptly to avoid on-hold wait times. Developed customer service policies and procedures to meet and exceed industry service standards.

Maintained up-to-date knowledge of product and service changes. Exhibited high energy and professionalism when dealing with clients and staff.

LEAD RETAIL MERCHANDISER 03/2016 to 01/2022

Premium Retail Services Inc

Communicated with suppliers to negotiate best pricing on apparel and accessories.

Managed and maintained purchase orders and invoices. Analyzed sales data to identify trends and devised action plans to increase sales.

Organized and maintained displays to achieve clean and appealing product layouts.

Placed orders for merchandise consistent with quality, quantity and other specification requirements.

EDUCATION CE King High School, Parkway Forest

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