Administrative Assistant Customer Service
Resume:
Houston, TX *****
Phone: 832-***-****
E-mail : ********@*****.***
Veronica Warner
Objective
I am seeking an opportunity to share my skills and embrace new techniques and procedures. I truly believe my flexibility and adaptability will serve as an asset to any team or specialty group within your organization.
Work experience
2015 – Current Spirit of the Lord Christian Church
Houston, TX
Pastoral Staff
Coordinate and oversee volunteers, organize programs for children, write curriculum, teach leadership training courses, disciple young adults.
Weekly presentations and facilitate training seminars, Coordinate follow up reports, Work independent of direct supervision
Administrative Assistant
My responsibilities include daily reconciliation of bank accounts, manage Electronic Contributions, Quick Books, Accounts Payable, Accounts Receivable, Payroll, produce weekly finance reports, work with team to create annual budget, oversee project budgets, foster client relationships, etc.
2009 - 2017 Together We Stand Christian Church Missouri City, TX
Pastoral Staff
Coordinate and oversee volunteers, organize programs for teens, write curriculum, teach leadership training courses, mentor troubled youth, supervise camps, counsel teens.
Weekly presentations and facilitate training seminars, Coordinate follow up reports, Work independent of direct supervision
Administrative Assistant
My responsibilities include daily reconciliation of bank accounts, manage PayPal Account, Accounts Payable, Accounts Receivable, Payroll, produce weekly finance reports.
2007 – March 2009 Thermo Fisher Scientific Houston, TX
National Order Desk Coordinator/ Media Coordinator
Work directly with approximately 20 sales representatives managing key major accounts while insuring quality customer care. My duties also include processing orders, attention to detail, problem solving skills, and conflict resolution, analyze data collected on focus reports, place weekly stock orders, provide daily follow up for Quest backorder reports, coordinate alternate shipping locations with team members,
Navigate Century, Prioritize multiple assignments, Track customer usage, Order media based on focus reports .vs. customer usage
2001 - 2008 Champions Covenant Church Houston, TX
Pastoral Staff
Coordinate and oversee volunteers, organize programs for teens, write curriculum, teach leadership training courses, mentor troubled youth, supervise camps, counsel teens.
Weekly presentations and facilitate training seminars, Coordinate follow up reports, Work independent of direct supervision
2005 – 2007 Klein I.S.D Houston, TX
Support Assistant
Assist students with behavioral and emotional disorders with assignments, task management, and discipline, manage progress and file reports of their progress, maintain log of their assignments and grades, maintain daily point sheets, correspond with counselors and parents.
Daily presentations to small groups, Apply sound judgment and decision-making
Skills and Abilities
Great attention to detail, analytical skills and organizational skills
Excellent verbal, written and problem-solving skills
Microsoft Office, Microsoft Word (Advanced), Microsoft PowerPoint (Intermediate), Microsoft Excel (Intermediate), Microsoft Outlook (Intermediate)
Education & Awards
1982 - 1986 Klein Forest High School Houston, TX Diploma
2007 Fisher University
Online Completion of 20 Phone Doctor Courses, Completion of Organizational Skills and Time Management, as well as, Change Management: Managing Change, also offered by Fisher University
Top graduate of April 2007 Customer Service Class, 2 GEM Awards, several customer service recognition certificates
Contact this candidate