Data Entry Medical Billing

Sonia Appau

615-***-**** • **********@*****.*** • Nashville, TN 37217

Self-motivated, decisive healthcare professional with proven bedside manner, clinical skills and diagnostic support experience. Manage and document current conditions to effectively support patients and work within multidisciplinary healthcare team to enhance outcomes. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Summary

Skills • Patient triaging

• Multi-tasking and prioritization

• Assisting physicians

• Medical billing

• Appointment confirmation

• Recording histories

• Client documentation

• Case management experience

• Credit card payment processing

• Retail sales customer service

• Microsoft Office expertise

• Technologically savvy

12/2021 - Current

LPN Office Nurse, Viviant Health Of Shelbyville, Nashville, TN 11/2019 - 11/2021

Travel Nurse, Wooded Glen Recovery Center, Maxim Healthcare Group, Nashville, TN

07/2018 - 10/2019

Medical Claims Specialist, Vanderbilt University Medical Center(Temp), Nashville, TN

03/2016 - 07/2018

Lead Direct Support Professional, Fulfillment Care 02/2014 - 02/2016

Sales Representative, TJ Maxx

Experience

• Collected and documented vital signs to track current patient conditions. Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.

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Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.

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Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.

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• Answered patient and family questions to educate on optimal treatment procedures.

• Prepared medical equipment and devices to aid physician during examination and treatment of patients.

• Checked medical stock to determine inventory levels and maintain nursing supplies.

• Documented and communicated actions and irregularities to maintain continuity among nursing teams.

• Ordered and interpreted diagnostic tests to identify and assess patient condition.

• Identified patient care requirements by establishing personal rapport with patients and families.

• Stayed current on HIPAA regulations, benefits claims processing, medical terminology and other procedures.

• Evaluated pending claims to identify and resolve problems blocking auto-adjudication.

• Inputted data into the system, maintaining accuracy of provider coding information and reported services. Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.

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• Based payment or denials of medical claims upon well-established criteria for claims processing.

• Maintained clean and well-organized environment for client happiness and safety.

• Transported clients to doctor's appointments and errands.

• Enhanced patient wellbeing by supporting participation in recreational activities.

• Developed strong and trusting rapport with patients to facilitate smooth, quality care. Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

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• Helped customers by answering questions and locating merchandise.

• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

• Arranged merchandise for display to highlight new styles, attract customers and enhance sales. 12/2022

Diploma

Tennessee College Of Applied Technology

05/2011

Nashville School Of The Arts

Education And Training

Certifications CPR Certification First Aid Certification BLS Certification Assessments

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