Support Specialist Operations Manager

Beth Seigel-Egenes Omaha, NE, ***** • 402-***-****

****.*******@*****.*** • LinkedIn URL

Qualifications Summary

Dedicated and dynamic individual with broad knowledge in HR operations, recording and documentation, people management, and team training and leadership. Excel at managing HR functions, compiling and updating employee records, and ensuring smooth communication and prompt resolution of all queries. HR Operations

Understanding of managing HR functions, compiling and updating records, training and leading staff, and

administering recruitment and onboarding processes. Operational Excellence

Strong pro-active leader able to lead and initiate daily operations, as well as guide staff members to achieve shared goals and objectives.

Team Leadership & Development

Skilled in utilizing exceptional leadership skills while directing teams, conducting training, and increasing organizational efficiency.

Key Strengths

Possess excellent communication and organizational expertise along with ability to build and strengthen long- term professional relationships at all levels.

Professional Experience

Barber Stylist/Operations Manager, New Cassel Retirement Home, Omaha, NE 2018 – Present Ensure workplace and hair-cutting tools clean and hygienic. Style clients’ hair by using variety of products and tools. Retain efficient inventory maintenance by ordering new products. Schedule and organize appointments for clients.

● Acquired and retained new clients by designing and introducing new robust ways and strategies. Stylist, My Home, Lincoln, NE 2014 – 2017

Managed and grew business via robust strategy and planning. Used basic and advanced techniques to cut hair. Consulted with customers about styles/colors and used hair care products, including treatment oils and masks. Purchased products and sold retail at best price.

● Used exceptional problem-solving skills to address all kinds of saloon issues. Mental Health Therapy Technician, Lasting Hope Recovery Center, Omaha, NE 2012 – 2014 Learned and utilized broad knowledge and concepts of nursing, such as ADL's and med aide. Provided excellent care to patients under supervision of licensed therapists. Delivered expert-level support to doctors and nurses with all aspects of helping individuals dealing with mental health and/or addiction.

● Received appreciative cards from patients for excellent service.

● Facilitated doctors and nurses in all aspects of helping individuals with mental health and addiction.

● Learned and utilized nursing concepts via EKG, med aide, first aid CPR, and adl’s certification. Additional Experience

Cosmetology Instructor, Vatterott College, Omaha, NE Residential Manager, Vital Services, Lincoln, NE

Community Support Specialist, RegionV Services, Lincoln, NE Cosmetology License of Nebraska, Registered barber of Nebraska, cosmetology instructor of Nebraska and registered barber instructor of Nebraska

Education

Bachelor of Arts in Psychology and Sociology Doane College, Lincoln, NE Associates of Applied Sciences in Human Services Southeast Community College, Lincoln, NE Trade/Technical in Cosmetology and Barbering Certification College of Hair Design, Omaha, NE Licenses & Certifications

Cosmetology Instructor License Barber Instructor License Med Aide CPR, 1st Aide

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