Cincinnati Oh *****
513-***-****, **********@*****.***
Anita R. Smith, D. Min., M.A., B.S.
Objective
It is my intention to bring my expertise and knowledge in the area of admissions, customer service and business development to this organization; to assist this organization in achieving its mission and vision and all operational goals.
Experience
January 2021-Current Macy’s Human Resources
Benefits Specialist-Leave of Absence
March 2019-2021. Macy’s Credit and Customer Service
Platform Customer Service Specialist
Responsible for all Platinum Customer Service calls
April 2016-Nov. 2019 Lion of Judah/DJJ Toledo, OH
Associate-Pastor/Operations/Administration/Finance Manager
Worked with Lead Pastor to run all church operations
Wrote all policies and procedures
Managed all secretarial staff and volunteers
Over leadership training and oversight for multiple ministries
Managed all finances/ Finance Team
Over all teaching/Doctrinal oversight of other Pastors/Writing multiple classes
Customer service assistant-DJJ
2014-April 2016 Interim Healthcare Cincinnati, OH
Administrator/Director of Business Development
Day to day operations for the Cincinnati market/survey readiness for CMS/ODH
Responsible for management of all division’s budget/revenue growth
Over all marketing and sales, responsible for development of strategic planning for the Cincinnati Market
Admissions and intake
Over all development of customer service programs and training for all staff
Achieved TSO Business Development Award for Jan. 2015 for exceeding sales targets for the Cincinnati region
2010-2014 LifeCare Hospitals of Dayton Cincinnati, OH
Sr. Director of Business Development
Director of Business Development
Responsible for business development, new market development, and strategic planning
2004-2010 Regency/Select Specialty Hospitals Cincinnati OH
Director of Business Development & Operations
Director of Respiratory Care
Safety Officer
Physician Liaison
Over day to day operations with guidance under CEO
Over management of Respiratory Care Department
2002-2004 The Christ Hospital Cincinnati, OH
Respiratory Therapist IV
2001-2002 UC Physicians Cincinnati, OH
Pulmonary Specialist & NIOSH Instructor
1983-2002 Children’s Hospital Medical Center Cincinnati, OH South Ridge, SC
Respiratory Coordinator
Education
2011-2013 Doctorate of Ministry in Theology, Life Christian University, Tampa, FL
2008-2009 Indiana Wesleyan University, Cincinnati, OH
Master’s in business administration (Not Completed)
2009-2011 Master’s in Theology, Links Theological University, Monroe, OH
2005-2007 Cincinnati Christian University, Cincinnati, OH
Bachelor of Science, Major Management and Ethics/ Minor Biblical Studies
1986-Registered Respiratory Therapist
1982-Certified in Respiratory Care
Other: Licensed Minister for the State of Ohio
Interests
President/Founder of The Christ Learning Center Ministries-(501c3 Non-Profit)
2015-Go Red for Women Board Member
2014-Go Red for Women Executive Team Member
2010-Chair Go Red for Women Executive Leadership Committee
2010-Chair Empowered to Serve
2007-Go Red for Women Passion Committee
Awards
2015-TSO Business Development Award for January 2015
2015-American Heart Association-Multi-Cultural Leadership Award
Author
2015-The Christ Learning Center-Discipleship Training Manuel
References
Julie Brown, Chief Nursing Officer
Encompass Health Rehabilitation Center
Annie Mincey, Case Manager
University of Cincinnati Hospital
Dr. Regina McCartney-Board Member (Friend)
The Christ Learning Center Ministries