******************@*******.***
**** ******* ******* **, ****** FL 34105
Summary:
•Bilingual (English & Spanish) call center representative with good experience and highly skilled in taking inbound and outbound calls.
•Good experience in handling calls for the corporation, respond to simple queries and route calls to the proper person.
•Experience working in fast paced environment.
•Excellent interpersonal and communication skills.
Skills:
•Bilingual in Spanish
•Active listening
•Communication skills
•Computer skills
•Customer service
•Interpersonal skills
•Leadership
Education:
•High School Diploma Immokalee Florida High School
Experience:
Cigna APRIL 2022- November 2022
Customer Service Healthcare 70 calls daily.
Trugreen Lawn care, FL Jan 2022 – March 2022
Customer Service Representative
Responsibilities:
•Set up and explained new membership contacts.
•Provided timely and effective replacement of damaged or missing products.
Nike, Miramar, Florida Nov 2021 – Jan 2022
Customer Service Representative
Responsibilities:
•Received and managed several phone calls to answer client’s questions.
•Provide roadside assistance service to customers having issues with their vehicle and also working in the claim department