Duties: Customer Service Agent remote location, TurboTax - assisting with software products offered, troubleshooting, assisting with mis-filed taxes/ALLY Financial - assisting customers with insurance information, payments, assist customers with hardship, warranties, repossessions, payoffs

3/20 - 2/21

Healthmarkets

189 W. University Pkw

Jackson TN 38305

Duties: Customer service, answer phones, set appointments, assist CEO calls/appointments

07/18 - 06/19

Emerald Healthcare

1655 SE Walton Rd

Port St Lucie, FL

LPN

Duties:Patient/family assessments for facility reimbursement for Medicare, Medicaid, and private insurance companies. Billing and coding. Scheduled multiple phone meetings with families of patients. Tours of facility for potential patients

06/2012 - 10/2014

Skip Barth - Supervisor

Lifecare Center of Port St Lucie

Jennings Rd

Port St Lucie, FL

Duties: Patient assessments for Medicaid, Medicare, and private insurance companies for reimbursement/billing/coding/medication administration/wound care management

03/2010 - 06/2012

Laura Boehm - Supervisor

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