Mail Clerk Customer Service
Resume:
Anthony Donald
Miami FL *3147
*****************@*****.***
Objective
Hard working individual with over 11 years of Customer Service experience, seeking a position with a company that I am able to advance in my skilled area.
Work History
Deli Cook
Publix Supermarket Jan 2018- May 2019
●Prepare daily food items, and cook simple foods and beverages, such as sandwiches, using proper safety precautions and sanitary measures.
●Clean food preparation equipment, work areas, and counters or tables.
●Perform general cleaning activities in kitchen and dining areas.
●Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
●Plan work on orders so that items served together are finished at the same time.
●Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
●Grill and garnish hamburgers or other meats, such as steaks and chops.
●Accept payments, and make change or write charge slips as necessary.
●Clean food preparation equipment, work areas, and counters or tables.
●Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
●Perform general cleaning activities in kitchen and dining areas.
●Order supplies and stock them on shelves.
●Accept payments, and make change or write charge slips as necessary.
●Clean and organize eating, service, and kitchen areas.
Store Manager
Brewton’s Market January 2014 - April 2022
●Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
●Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
●Direct administrative activities directly related to making products or providing services.
●Prepare staff work schedules and assign specific duties.
●Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
●Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
●Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.
●Perform personnel functions such as selection, training, or evaluation.
●Plan or direct activities such as sales promotions that require coordination with other department managers.
●Set prices or credit terms for goods or services based on forecasts of customer demand.
Mail Clerk
Miami Dade County Mar 2005 – Mar 2008
●Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.
●Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.
●Sort and route incoming mail, and collect outgoing mail, using carts as necessary.
●Affix postage to packages or letters by hand, or stamp materials, using postage meters.
●Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.
●Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.
●Seal or open envelopes, by hand or by using machines.
●Weigh packages or letters to determine postage needed, using weighing scales and rate charts.
●Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.
●Release packages or letters to customers upon presentation of written notices or other identification.
●Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.
●Answer inquiries regarding shipping or mailing policies.
●Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.
Education
Miami Dade College (ABA) Associate Business Administration Miami FL, 1983
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