Administrative Assistant Customer Service

Amy Hart

678-***-****

***********@*****.***

SUMMARY

Customer service professional with proven ability to multi-task, prioritize, and manage time effectively. Interested in customer service or administrative assistant position with a new organization. I offer the ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.

EDUCATION

Billing & Coding Certification

Transcription Certification

Computer Programming Diploma

EXPERIENCE

Norton Packaging 2020-Present

Print Department:

-Place, Set Up & Remove plates on Ink Machine

-Align plates & straighten printing templates

-Feed buckets into printing

-Stack & Pack Buckets for shipping

Quality Assurance Lab:

-Ensure correct sizes for buckets & lids.

BLM Services 2012-2018

Drug Screen Technician

-Perform on-site drug testing for companies.

-Complete required paperwork for billing

Jasper Memorial Hospital 1997-2012

Health Information Director:

-Transcription

-Medical coding & billing

-Organization of medical charts

-Schedule for staff

-Payroll

KEY SKILLS

• Excellent written and verbal communication skills.

• Microsoft Office

•Detail oriented

•Skilled multi-tasker

•Skillful at conflict resolution

• High level of professionalism

•Active listener, patient and empathetic

•Dependable and adaptable

Contact this candidate