Customer Service Sales Manager
Resume:
Joseph Genovese
Management/Customer Service
Mentor-on-the-Lake, OH
***********@*****.***
Seniors offer a reservoir of knowledge and ability to boost your sales.
A diverse background seeking to stay productive.
Retainer or fair base plus commission.
Open to any endeavor commensurate with my former background to include construction, hospitality/entertainment or franchise/biz ops. Open to any fair terms on travel or relocation nationwide.
Authorized to work in the US for any employer
Willing to relocate: Negotiable
Work Experience
Business Development Manager
Independent ( remote) - Mentor, OH
May 2012 to Present
In conjunction with various manufacturers and independent dealers.
Areas of expertise to include:
1.Franchise and business opportunity
2.distributorships
3.Sunrooms
4.Walk in tubs / showers ( senior market)
5. Vending
6. Special Events
MARKETING AND SALES CONSULTANT (Contractual)
American Patriot Solar - Las Vegas, NV
January 2010 to April 2012
Company relocated me from Ohio, to assist owner in boosting sales of PV solar systems to residential homeowners.
Developed lead generation, marketing and sales presentations, hiring and training, personal sales.
Product lines include:
PV solar, radiant barrier, solar water.
Sales production increased over 45% from previous administration.
Closing ratio 65% Sales per season..
$1.2M installed
Sales Manager/ Independent Sales Represenative
Home Depot and Affiliates Las Vegas, Ohio,Florida
1990 to 2010
When I first entered the industry in Las Vegas (Sears Home Pro), I developed, trained and hired twelve sales representatives which INSTALLED over $5,000,000 annually.
Due to family issue, I returned to Ohio and worked both there and South Florida working with several Home Depot dealers, of which I worked both coasts and averaged approximately $1.500,000 in sales annually of product line listed below.
As a former member of NARI, I also negotiated with NARI builders, suppliers, contractors, and lenders for product cost and installation.
Phifer solar products
Sunrooms Texture coating,
Roofing, insulation, energy barrier
Siding, windows
Decorative concrete, paving stone,
Stucco and aluminum patio covers,
pool coping.
Expedited all installations and financing
Customer service Problem resolution
Trade shows, Rehash programs, telemarketing room, canvas crews
Radio and print media, direct mail, \Promotions and referral programs
Sunroom sales average monthly volume $250,000 written business.
Developed bathtub conversion program for seniors (Council on Aging)
Lead generation
sales and marketing material
to include laptop presentations, direct mail, print media, news releases, group presentations, special events, trade show exhibits Program generated over one million in sales within the first eight months
1978- 1989 MEDIA AND CORPORATE GROUP SALES MANAGER
Richfield Sports and Entertainment Coliseum, Richfield, Ohio
21,000 capacity, 3,000,000 annual attendance
Supervision of group sales, advertising departments and a staff of fifteen Special events,
SMERF marketing,
ticketron,
group sales to Fortune 500 clientele, loge leasing, scoreboard and monitor advertising,
banquets and catered events, public relations, concierge services,
fundraising campaigns
Negotiated contracts,
sales training, strategy and tactics,
plans and profit margins to increase future corporate group sales
preparation of presentations
Conducted site tours for potential clients, interacted with other departmental heads to assure maximum customer satisfaction, provided information and appropriately entertained clients to encourage new and existing business
NATIONWIDE FRANCHISE AND BUSINESS OPPORTUNITY SALES MANAGER
Buckeye Vending - Marietta, GA
1972 to 1978
Sales of vending equipment, rack jobbers, Mass merchandisers and locations to prospective investors seeking a business opportunity in the U.S and Canada Advertising, customer service, expediting of orders, any problem resolution, public group presentations, budget management, service and locations, installation and test calibrate to client needs, dealership sales and support. Over $20,000,000 in sales
1966 1968 PUBLIC RELATIONS SPECIALIST
Returning stateside from duties as a combat medic with the Americal Division, I was placed on assignment listed below. United States Army Fort De Russey, Oahu, Hawaii V.I.P and celebrity services to include: concierge services, U.S.O. shows, incoming R&R accommodations working in liaison with the Reef, Ilikai and Hilton hotel groups arranging tours, shows, special events
Education. B.A Kent State University
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