SECURITY CLEARANCE: Secret
EDUCATION
• PhD. Candidate, Doctor of Social Science – Prevention Science May 2025
• Master of Science Administration of Justice - Homeland Security January 2021
• Bachelor of Science Business Management August 2017
• Ass. Deg Applied Science in Transportation and Logistics May 2013
SUMMARY OF QUALIFICATIONS
As a Servant Leader with over 8 years’ experience working across multiple teams, my experiences have allowed me to work with various departments. During my time I’ve had the ability to lead daily stand-ups and scrum ceremonies for multiple teams. Extensively interacted with product owners to refine the product backlog, sprint goal, tracking, escalation, and removal of impediments and the facilitation of the Scrum events. I used the burn down chart to help teams identify bottlenecks and impediments. Demonstrated experience coaching agile mindset shift and behaviors across multiple scrum teams including senior leadership. Experience aligning teams’ objectives and mission to an organization’s strategy using OKR’s. Demonstrated ability to effectively manage resources, meet deadlines and achieve results. Possess a very strong communication skill set. Proven ability to build long-term win/win relationships. Advanced problem-solving and exceptional organizational skills. Strategic planning and prudent time management.
PROFESSIONAL EXPERIENCE
Computer Enterprise Inc. CEI, Blue Ash, OH June 2022 – Present
Scrum Master/ Project Manager
• Facilitated scrum-of-scrums, sprint planning, daily scrums, backlog refinement, sprint reviews w/ software demos and retrospectives. Maintained JIRA task board and produced daily burndown charts & metrics.
• Monitored the development progress throughout each sprint to ensure project was within scope and budget. Identified and mitigated team risks and impediments (Blocking Issues & Critical Defects) on daily basis. Guided team through each milestone.
• Facilitated user story mapping session to help identify and understand different process for each user while simultaneously identifying their pain points and areas to be streamlined.
• Successfully guided a development team through transition from Waterfall to Agile development and built a new Scrum Team.
• Scrum Master for two teams; Scrum & Kanban.
• Responsible for reporting project status to IT Management, business unit project sponsor and other key business stakeholders as needed.
• Improved team velocity by incorporating capacity planning into sprint planning sessions.
Wright-Patterson Air Force Base, OH June 2019 – January 2022
Non-Commission Officer In-Charge (NCOIC), Scrum Master/ Project Manager
• Determined the team capacity and velocity from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks). Helped assist the team in story estimation, identifying Epics and helped create user stores using Given-When-Then.
• Fully utilized the KPI Metrics (Burndown chart, team velocity, etc.) to track progress and help move the team to a more efficient model.
• Provided end of sprint charts like burndowns, Sprint Report and Release.
• Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings, Regression and Release Planning.
• Removed team impediments daily to allow the team to deliver the sprint goals and deliverables.
• Worked with customers and Project owners to help prioritize and validate requirements.
Joint Base McGuire-Dix Lakehurst, NJ February 2016- June 2019
Air Transportation Standardization Evaluation Program (ATSEP) Evaluator, Scrum Master/ Project Manager
• Subject Matter Experts, Stakeholders and Product Owners knowledgeable advisor on teams’ proficiency and readiness & technical compliance with directives.
• Led Wing Inspection Scrum Team for Operation Jersey Devil 2018 Mobility Exercise, identified 18 discrepancies and accomplished movement of 108 Unit Training Cargos by applying Agile.
• Quality controlled Global Air Transportation Execution System processes by engaging Agile principles and practices to create transparencies in Miliary Airport mission operations.
• Facilitated significant Air Mobility Command ATSEP sprints, coached 4 Teams on Agile methodologies and scrum framework.
• Mentored and coached scrum teams on backlog refinement including the best practices for defining the MVP, different estimation techniques including sizing and Definition of Ready.
• Mentored and coached teams on creation and maintenance of scrum team artifacts including product backlog, sprint backlog and Definition of Done.
• Fostered cross-team coordination as part of my responsibilities to align and gather feedback for process improvement and organizational change management.
Lajes, Portugal January 2015 - February 2016
Non-Commission Officer In-Charge (NCOIC), Scrum Master/ Project Manager
• Tracked and radiated team level metrics such as burn-down charts, sprint health and velocity to both teams and Senior Management to continuous drive empirical process improvement.
• Acted as servant leader to scrum teams, facilitated scrum events while providing coaching to the organization as we continued our journey to deliver best customer experiences by focusing on being agile.
• Help facilitate scrum integration and identify dependencies. Creatively inventing innovative ways to build a self-organizing and cross-functional team to accomplish project goals and improve processes.
• Ensure that all deliverables are produced on time and within established budgets.
• Evaluate risks related to requirements implementation, testing processes, project communications and training, thereby resulting in a reduction in expenses.
• Engage clients to gather software requirements/business rules and ensure alignment with development teams.
Moody Air Force Base, GA January 2014 – January 2015
Scrum Master/ Project Manager
• Serve as servant leader with a focus on helping team improve by encouraging and guiding the team in adopting agile practices and principles to further help increase customer satisfaction, foster collaboration, and create value.
• Develop and deliver performance reports and other types of communication to customers and management.
• Support and educate Product Owner by refining, maintaining a healthy product backlog and planning releases.
• Facilitate all scrum ceremonies: Sprint Planning, Daily standup, Backlog Refinement, Sprint review and Retrospective.
• Accelerated the removal of any internal or external blockers and impediments that may arise on team to keep team focused and involved.
• Champion the transition of team from waterfall to agile, particularly focused on Scrum.
• Advocate for continuous improvement by constantly tracking and managing key performance metrics such as burn-down charts, velocity, backlog health metric and progress boards that are important to the team.
Moody Air Force Base, GA August 2010 – December 2013
Traffic Management Specialist
• Executed 500 evaluations corrected 26 findings and authorized 2 Continuous Assessments Process to facilitate movement for 14K shipments/8.5K tons/2K trucks.
• Key player in maintaining 100% accuracy and accountability of assets; conducted daily inventory and ensured prover turnover of all government assets.
• Streamlined in transit cargo procedures; established standardized flow of cargo by decreasing in-checking from 4 to 2 hrs.
• Responsible for processing all mission capable requirements for organization. Monitored and inventoried all expendable assets for accountability.
• Led outbound cargo operations with four sections of 18 personnel executing, planning, and loading of Department of Defense Cargo.
• Managed loading for 30 POTUS support shipments by moving 70 pcs/327K lbs/$52K, aided 100% on-time delivery in support of Air Force 1 operations.
• Lead shift workers and ensured they consolidated and shipped 1.2K repairable items worth 11M assets; saved $10K shipping fees.
CERTIFICATION
• Certified SAFe Scrum Master November 2022
• Cyber Awareness Challenge: July 2021
• Certified Information Security Manager (CISM): March 2021
• Continuous Process Improvement Yellow Belt Certification: October 2017
• Human Resource Management Certification: March 2017
• Entrepreneurship/Small Business Management Certification: December 2016
SKILLS
Agile Conflict Resolution Strategic Communicator
Prudent Listener Investigations Security Analyst
Safety and Compliance Officer Recruiting Proficient in Microsoft Word, Excel, and Power Point
Marketing Branding Public Relations Communication Social Media Marketing
TOOLS JIRA and Confluence MIRO, MURAL MS Teams, MS Office, Slack
Azure, GCP and AWS