Security Officer Agent Sales

CAREER OBJECTIVE

I am a highly creative, self-motivated and flexible person, with the ability to interact and coordinate activities. I am skilled in, office Management, sales promotions, and monitoring surveillance with interest in team work with a view to achieving desired organization’s goals.

My objective is: to pursue a career that enhances my theoretical knowledge and practical skills while contributing to the mission and values of the organization.

Education

Bachelors Degree, Office and Information Management, Makerere University Business School, Kampala, Uganda (2009 )

Advanced Secondary School Level Certificate, Ntinda View college, Kampala, Uganda (2005)

Ordinary Secondary School Level Certificate, Kabojja Secondary School, Kampala, Uganda (2002)

Work Related Experience

Security Officer: Dubai International Airport, Dubai

17th May, 2018 – Till date.

•Where I provided Technical support on surveillance monitoring as well as screening Passengers upon their arrival to the airport.

•I also supported activities of auditing on monthly basis which helped keep track of tasks assigned to me by the supervisors.

•I organized training on new recruitments search as goods protections and coordinating staff meetings with in the security department.

•Supported the activities leading up to COVID -19 vaccination at the airport of staff members this including documenting the names of the staff who have received the vaccine.

•I managed staff communication by reporting and recording member’s locations of duty as assigned by supervisor and other activities.

Junior Sales Representative: Uganda National Lottery, Kampala, Uganda.

4th July –August 30th 2016.

•I scheduled meeting appointments with potential clients in the field and communicating the rules and regulations of the lottery.

•Monitored other agent sales performance and reported their progress to the supervisor.

•I also deployed terminals and brand points of sales.

•Recruited new potential agents that helped expand the lottery activities.

Security Receptionists: Doha International Airport, Qatar Security and Guarding Services, Qatar

25th October 2013 – 1stJune 2016

•Documented reports and queries of the customers and carried out effective patrol services in the QROC Building.

•I assisted in communicating required information to the new arrivals of passengers including crew members.

•Prepared and arranged staff meetings.

•Compiling of complaints and drafted reports through data base was another task that I greatly carried out and submitted the reports on time to the supervisor, as well as recording activities done on daily occurrence book.

Customer Liaison Executive, Electricity Distribution Company, UMEME Limited, Kampala, Uganda

2nd July2011 – 18th Oct 2013

•Drafted and issuing out work roster to field agents on monthly basis.

•Branding prepayment Metering services to customers especially the ones with due payments.

•Drafted weekly reports and provided feedback to the supervisor on the field services.

Cashier: Electricity Distribution Company, UMEME Limited, Jinja Branch, Uganda

I8th Oct 2010 – 1st March 2011

•I supported in issuing out receipts and cheques to customers.

•Receiving cash payments from customers at the teller.

•Attended to customer needs such complaints and complied reports that I documented.

•Balancing of books was also another activity that I delightly carried out in order to up hold transparency and accountability in the company.

Filed Assistant: Uganda National Water and Sewerage Corporation (NWSC), 6th Street Industrial Area, Kampala, Uganda

I5th April 2011 – 21st Jan 2012

•Updating of customer accounts on data base upon their payments on monthly water utilization.

•I also assisted on digitalization of Satellites images assessing the usage of clean water.

•Supported in tracing illegalities of water theft in the fields especially in households.

•I provided technical assistance on assessing demands of the customers and network design that was helpful in water supply in urban areas.

•Documented reports upon field visits, especially on customers’ complaints for clean water pipes.

Honours and Awards

•Certificate from Red Cross Link on Membership participation (2009)

•Certificate from Makerere University Business School on best student leading course unit.(2008)

LANGUAGES

Excellent written and spoken English

Excellent Written and Spoken Luanda(local Ugandan Language)

Excellent written and spoken Langi(local Uganda Language)

COMPUTER LITERACY

•MS Office, Internet and Email applications. Good knowledge on the use of computer apparatuses such as printers, scanners, laminators among others.

WORK RELATED SKILLS

•A good command of Minute taking

•Excellent written and verbal communication skills

•Accomplished in networking

•Demonstrated team, interpersonal, intercultural, problem-solving, and time management skills

REFERENCE

1. Mugisha Ivan

Learning & Development Specialists

Emirates Security Dubai, Transguard Groups

Email:****.*******@***************.***

Mobile: +971*********

2. Tom Nakholi

Technical Supply Specialist

Email:********@*****.***

Mobile: +1-302-***-****

3. Timothy Abang

Civil Engineer

MBW Consulting Limited

Email:************@***.**.**

Mobile: +256*********

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