Support Specialist Service Representative

Tina Nichole Jarrell

**** Stokes Drive Apt F King, NC 27021. * ***********@*******.*** * 336-***-****

Education:

Gardner-Webb University May 2022-Present

Bachelors in criminal justice

Minor in Human Service

Forsyth Technical Community College

Associate in Applied Science of Human Service Technology Graduated May 2022

Certifications:

North Carolina Certified Peer Support Specialist September 2021

Human Services Technology Foundational Certification March 2022

Adult, Child, and Baby First Aid/CPR/AED November 2021

Medication Management November 2021

NCI PLUS. September 2022

Professional Experience:

Connexus Resource Group December 2022-Present

Customer Service Representative Work from Home

Communicate with the customers

Ensure customer satisfaction

Demonstrate patience and understanding

LITTLE GERALDS SERVICES. August 2022-Nov 2022

NC Certified Peer Support Specialist Winston-Salem, NC 27106

Meeting individually with my peers

Developing strategies to help with mental health

Being able to respond to the client when in need

Help in developing positive coping skills

Paraprofessional

A House of a Second Chance Oct 2022-Nov 2022

May 2022-July 2022

Assisting residents with their daily personal tasks Rural Hall, NC 27045

Supervising and ensuring the residents safety

Ensuring that they abide by rules and regulations

Internship

Salvation Army of Greater Winston Salem January 2022-April 2022

Command and Center of Hope Winston-Salem, NC 27101

•The ability to work well with people

•Knowledge of computer literacy and office environment

•Ability to work well under pressure

Jail Diversion Peer Specialist March 2022-April 2022 Piedmont Community Services Stuart, VA, 24171

•Mentor Peers before and after incarceration

•Help Peers to find resources, housing, and jobs

•Advocates for peers in front of the judge

Developmental Specialist Residential August 2021-October 2021

Monarch Mental Health LLC, Pilot View Group Home King, NC 27021

•Plan innovative and fun activities for patients/clients

•Assist clients/patients as they are learning to care for themselves.

•Emphasize patients’ strengths, to help them to improve in areas they may experience

weakness.

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