SHERIFAT KASUMU
Customer Service
PROFILE
Energetic and enthusiastic customer service individual with 5+ years of experience looking to join a team where I can optimize my problem-solving and organizational skills and contribute to increased customer satisfaction. I have strong multitasking skills and fast learning abilities
CONTACT
PHONE:
EMAIL:
********.******@*****.***
EDUCATION
Iroquois Job Corps center, Medina, NY
08/2014 – 08/2017
GED program
Clinical medical Assistant Training
WORK EXPERIENCE
CP Unlimited Direct Care Specialist
04/2019–Present
-Provide assistance and support to special needs individuals in group home setting.
-Maintain accurate records of patient care condition, progress and concerns.
-Follow safe lifting techniques.
-Administer medications
-Assist residents with bathing, oral hygiene, grooming, feeding
-Provide emotional support and comfortable soothing environment.
Macys Sales Associates
09/2017–03//2019
-Assisted customers throughout the buying process
-Greeted customers and helped them find specific products.
-Ringed up purchases on the POS register.
Iroquois Job Corps Center Cafeteria Attendant
01/2016–08/2017
-Provided menus.
-Answered to customer inquiries
-Took orders.
-Served food and drinks.
-Resettled tables for next service.
-Maintained clean and organized premises.
SKILLS
-Typing skills 80 to 95 WPM
-Microsoft Office suite
-French speaking