Service Associate Provider

Vinoth raj M

Mobile no : 638-***-****

Email id : ************@*****.***

CAREER OBJECTIVE:

To work from the organization where I can enhance my knowledge and use all my skills for the improvement of the organization ACADEMIC QUALIFICATION:

• Completed BE (petrochemical), with 6.2 CGPA from JCT college of Engineering and Technology, Coimbatore

• Completed HSC Examination with 65% (2014-2015)

• Completed SSLC Examination with 75.6% (2012-2013) Experience

Amazon, Chennai — Quality Service Associate

MAR 2022 – PRESENT

● Executed test cases prepared for testing software builds for Amazon Workspaces, Virtual cloud-based Application.

● Performed regression and repetitive testing exercises to qualify builds without compromising quality.

● Performed user provisioning in identity provider (IDP) and service provider sites using SAML for SSO.

● Planned, designed, and performed manual and functional project testing.

● Created Workspaces based on customer requirements and provided support to the stakeholders.

● Working Knowledge of PCoIP and WSP protocols.

● Supervised and co-created testing and keyboard defect-tracking documentation with a 100% closure rate.

● Created Directories and Instances in Amazon S3 and EC2. TOOLS USED

● Defect Tracking - SIM Tool, JIRA

● Console - AWS console

● Platforms Tested Windows, Mac, Ubuntu,

● Chromebook, Android, IOS PROJECTS

Programming Skills:

• Python coding training

• Aws Cloud training

• SQL

TECHNICAL SKILLS:

• Manual Testing

• Mobile App Testing

• Device Testing

• Functional testing

• Test case creation

• Test reports preparation

• Root cause analysis

• Feature Testing

Project Title & Duration: Amazon Workspaces Application

(June 2022 to Present)

Team Size: 8 Members

Roles and Responsibilities:

Key Responsibilities

● Prepare Test design based on requirements and develop the test cases.

● Involve in Retro meetings with team members and discuss the defect leakages and betterment of the testing process in the upcoming cycle.

● Preparing status reports and sharing with different stakeholders.

● Actively participated in daily calls of customers. Also, Participate in Release Demos and Sprint Demos.

● Preparation of Status Reports of each task and maintenance effectively.

● Involved in test case peer reviews and incorporated review comments.

● Good knowledge in Re-testing and defects fixed by the developer. ACHIVEVEMENTS AND AWARDS:

• Certified in presenting for outstanding presentation during INSIGHT 2013 conducted by TCS – (TATA CONSULTANCY SERVICES)

ACADAMIC PROJECT:

• Treatment of dye effluent using chemical method and biological method PERSONAL DETAILS:

Father Name : s v muneeswaran

Date of birth : 04-07-1996

Gender : Male

Nationality : Indian

Language : Tamil(native) and English

Hobbies : playing cricket and watching movies

Address : 08, Govind swami nayakar street Shollinganallur Chennai -119 DECLARATION:

I here declare that all the information mentioned above is true to the best of my knowledge and I take responsibility for above mentioned particulars PLACE: Chennai [VINOTH RAJ.M]

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