WORK EXPERIENCE

AREAS OF EXPERTISE

Employee Development Strategy & Planning

Miser Team Leadership MS Office Suite

Budgeting

Business Development

Mortgage Loan Coordinator/Encompass Administrator

Prepared product descriptions for every showcased item. Examined vintage items and purchased in profitable prices. Maintained expertise for various vintage designs and selected appropriate items. Negotiated for pricing of materials from vendors.

Administered and sourced new vendors across various product categories. Developed and maintained professional relationships with vintage suppliers. Heald College

Major: Information Technology (credits)

EDUCATION

Founder/CEO

Vintage Buyer & Reseller

Vintage Vibes · Dec 2021 - Present

Mom's Attic · August 2019 - December 2021

Silicon Valley Bank · November 2015 - August 2019

Maintained mortgage loan closing schedule, gathered documents, rectified outstanding discrepancies, and submit files for closing and client signatures. Managed loan pipelines to ensure regulatory and compliance requirements have been met in the appropriate time frames.

Remained up to date on TRID and all mortgage related regulations such as HMDA, CRA, REG C, REG D, and OFAC.

Maintain Encompass users, roles, profiles, security settings, and loan access settings. Maintain business rules for data entry, workflow progression (includes an in-depth knowledge on building custom workflows using Input Form builder) and regulatory compliance as specified in change requests submitted by the business partners. Develop and maintain communication between loan officer, client and agents and outside vendors to assist timely processing and closing of loan file. Support mailings and other marketing projects.

Create a business plan to develop scalable processes and evaluate sales trends to ensure revenue growth.

Source/resell antique collectables across social platforms and trade shows. Create and facilitate growth plans in an organization that has continues to show 10% net growth month over month.

Train, develop, and hire a small team, Implementing a best practice system and facilitated regular training sessions for all team members to ensure success.

408-***-****

advasq@r.postjobfree.com

Lathrop, CA

Kelvin C.

Farley

Entrepreneur & System Administrator

Forward-thinking individual with refined

interpersonal and multitasking skills. Looking to join a progressive organization to add value, bringing

outstanding knowledge of organizational

procedures, system administration and the ability to improve employee productivity and performance.

System Administration

Senior Support Specialist (internal promotion)

Lending Club · November 2014 - November 2015

Supervised 30 employees to reach and exceed quarterly goals, averaging 105% quota attainment quarter over quarter.

Hired, trained, and developed new hires on day to day work and best practices. Monitored call volume, managed work loads, and adjusted quotas as needed based on performance.

Conducted weekly and quarterly employee performance reviews Created and evaluated professional development opportunities for direct reports. Senior Credit Specialist

Lending Club · December 2013 - November 2014

Provided industry leading and customer service to thousands of customers. Reviewed and verified financial documents such as pay stubs, W2, 1099’s, tax returns, and bank statements.

Interacted with borrowers via email and phone to verify identity, employment information, explain documentation requirements.

Provided phone support to answer borrower questions regarding their loans. Encompass