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Data Entry Customer Service

Location:
Aurora, CO
Posted:
February 12, 2023

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Resume:

Teyawna DeBose

advarm@r.postjobfree.com • 720-***-****

EDUCATION

EXPERIENCE

Current Employer - Frontier Airlines, Gate Agent, Denver, CO April 2022 - Present

Direct & manage traffic on/off aircraft to insure safety;

Oversaw 100- 290 passenger flights; processing carry on bags/ checked bags

Prepare flight paperwork for Caption/FO & maintain federal air craft weight and balance requirements

Provide passengers every 30 minutes with flight information, while handling customer service questions/ deescalations

Authorize employee access onto aircraft follow Federal Air Laws

Previous Employer - Total Quality Logistics, Freight Broker, Denver, CO April 2021 - April 2022

Negotiate price with shippers and carriers

Manage daily shipments, resolving issues, time management to ensure pick up and delivery are on time

Manage own accounts, analyze retention and revenue weekly

Time management orientated

Publicize on DOT board new job posting for carriers

Evaluate COD documents for approval driver process, create rate conformation docs

Previous Employer - LYFT, Denver, CO August 2021 - April 2022

Drive/ Pick up & drop off passengers

Previous Employer - Hospitality Sales Account Manager, Performance Food Group (Vistar) August 2019 - Laid off COVID-19 Pandemic

Interact with National account managers & OPCO’s to ensure price requirements, shipping, receiving are accounted

Consulting with Ritz Carltons, Marriotts, Hiltons; to address marketing and retention

Process new hotel set up paperwork/ renewals

Previous Employer - Home Advisor, Account Manager, Golden, CO March 2018 - August 2019

Execute 420 cold call dials a day, managing pipeline of 1000 and more, achieve weekly metrics, Retention tracking

Providing high end customer service and account managing services

Authorize Pre-screening/ approval process

Previous Employer - AMLI, Leasing Agent, Lone Tree, CO January 2017 - August 2018

Lease to qualified prospects, greet and qualify prospects,

Ensure timely and accurate processing of all required administrative forms and leases

Design web marketing ads for property every three hours

Provide quality customer service and timely responses to residents and new prospects

HONORS

Top leasing agent AMC LLC 2017

Grant Cardone Sales/ Business University 2018

ADDITIONAL INFORMATION

Computer Skills: Salesforce, Microsoft office programs, DOT, Data Entry software, Yardi, Onsite



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