Emily Kneisley

702-***-**** advare@r.postjobfree.com

Career Summary

Creative problem solver with hands-on operational experience in the beauty industry. Organizational skills include personnel management, scheduling, and office management. A proven leader, overseeing 50+ colleagues, with the ability to carry the ball, delegate, and provide an image that enhances the company brand. Sales and marketing background in the beauty and retail industry. Seeking a challenging position to contribute to the mission of the company and provide a generous enthusiasm to create a fun, healthful, and productive work environment.

Education

The University of Nevada Las Vegas Bachelor of Arts Psychology 2018

Major in Psychology, with an emphasis on human behavior, developmental and cognitive studies

Skills & Abilities

Strong customer service focus while working with large teams including local, national, and international clientele

Strong organizational and communication skills

Creative thinking, problem solving, department coordination, and conflict resolution

Highly proficient in Millennium, Booker, Concept, Salon Biz, Book4Time, Vagaro, SalonBiz, AssetTiger, Microsoft Word, Excel, and PowerPoint

Payroll

Experience

EXECUTIVE ASSISTANT BRISK TECHNOLOGIES MAY 2022 – PRESENT

Coordinating interviews for the CEO and managing nurse practitioner

Creating and maintaining online databank to elevate marketing strategies

Inventory management, including organizing, optimizing stock levels, and logging product into an online database

Creating and maintaining all staff documents including offer letters and employee reports

Collaborating with billing, medical, and IT departments to enhance patient experience

MANAGER CANDID SALON APRIL 2021 – MAY 2022

Create SOP’s for client consultations, opening / closing procedures for both receptionists and stylists

Maintain and oversee retail and back bar stock levels

Train staff on sales techniques and building / maintaining client relationships

Place all retail orders and maintain relationships with sales reps

Create seasonal promotions and marketing techniques to boost sales numbers

ASSISTANT MANAGER CANYON RANCH SALON BEAUTY SERVICES DECEMBER 2018 – SEPT 2020

Assist and oversee Salon daily operations

Conduct candidate interviews

Submit all purchase orders and maintain stock levels

Perform staff coaching and monitored staff performance records

Maintain merchandise inventory levels

Represent the Salon with guest relations

Trained new hire staff members for Front Desk

Trained and implemented Forbes Standards

Overseeing 50+ colleagues

Coordinating and managing all bridal salon and spa reservations with the Venetian Celebrations Team

Collaborating with other departments to enhance clientele experience and transition through all services

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