Sales Associate Customer Service

Proprietary

Barbara Simmons

**** ***** ******** **, *******, TX 77072 832-***-****

***********@*****.***

Sales Associate

ACCURATE EFFICIENT DEPENDABLE CUSTOMER-FOCUSED TEAM- ORIENTED

Professional Summary

Self-motivated, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Addresses customers’ needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership roles.

Related Skills:

• Cash Register Transactions

• Drawer Balancing

• Retail Front-End Operations

• Cashier Audits & Reports

• Customer Service Excellence

• Complaint Resolution

• Store Opening & Closing Procedures

• Stocking & Merchandising

• Loss Mitigation

• Shrink Reduction

• POS Systems

• Inventory Management

Working Experience

Walmart Supercenter / 2727 Dunvale Rd • Houston, TX 77063 Checkout Team Associate, March 2012 to Present

Proprietary

Scans, bags, and loads purchases; processes cash, check, credit card, coupon, and voucher transactions; verifies customer ages for alcohol and tobacco purchases; and manages daily till opening and closing procedures. Helps with stocking and merchandising to maximize sales and provides a pleasant shopping experience. Creates exceptional guest experiences during checkout:

• Ensures that all customers receive a warm greeting at the register, thanks for their patronage and offer of assistance to their vehicles.

• Meets or exceeds item-per-hour and scanning goals (processing hundreds of customer transactions daily) while balancing drawer at the end of each shift.

• Distinguished as “Employee of the Month” within 6 weeks of hire.

• Honored with “Integrity Award” for using downtime to clean and organize work area.

• Maintains knowledge of weekly ads, advertised specials and other promotions. Education

Evan E. Worthing High School — Houston, TX • High School Diploma

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