Receiving Clerk Customer Service

Maria Guadalupe Lopez-Padilla

650-***-**** advapj@r.postjobfree.com

Applicable Knowledge, Skills and Accomplishments:

Fluent in Spanish and English.

Organized, dependable receiving clerk with 3+ years' experience.

6+ years of customer service experience.

3+ years of experience operating a POS system.

Ability to juggle multiple tasks while completing tasks based on priority.

Consistently recognized by management for learning policy and procedures so quickly.

Ability to communicate clearly and accurately to customers, coworkers and management.

Proficient with Microsoft Word, Excel and Google Suite.

PeopleReady November 2022 - Current

Staffing Specialist Riverton, UT

Provide excellent customer service to customers and associates by maintaining regular communication and fostering strong relationships.

Proactively recruit new applicants by developing creative and effective recruitment tactics including cultivating and effective social media presence.

Onboard all new associates by executing their background, drug and employment authorized requirements.

Place qualified candidates with employers while ensuring the placement works for the associate and the employer.

Accurately process payroll in a timely manner.

Tactfully handle conversations with associates regarding their performance and behavior on jobs.

Consistently helping grow business by contacting current and new customers.

Penske Logistics January 2022- October 2022

Receiving Clerk Union City, CA

Checked in/out drivers and signed their Bill of Lading (BOL).

Operated a multi-line phone system.

Reviewed invoices and double-checked orders for quality, quantity and accuracy.

Proficient with the Warehouse Management System (WMS).

Verified expiration dates for all products.

Created pallet labels and ensured the correct quantity of cases were on the correct pallet.

Schedule and complete appointments.

Communicated with Vendors and dispatch to verify shipment and to track the driver's location.

Collected and reviewed all T-Chek, electronic fund source (EFS), comcheks and money orders for late appointment fees or same day deliveries.

Denny’s Diner July 2017 – March 2020 Waitress South San Francisco, CA

Maintained customer satisfaction with timely check-ins to assess customer needs.

Operated a cash register.

Kept server areas clean and stocked to increase efficiency while working tables.

Greeted all customers, escorted them to their table, discussed specials and took food and drink orders.

Prepared to-go orders.

Shared knowledge of menu items and flavors providing the customer the opportunity to make personal decisions.

Prepared napkins and silverware sets and ensured the host station had an adequate supply.

Successfully upsold customers to increase per-ticket sales.

Prepared specialty desserts for and ensured the salad bar is stocked for lunch and dinner rushes.

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