EXPERIENCE

K-ELECTRIC LIMITED, KARACHI

CENTRAL RECEIVABLE MANAGEMENT DEPT

NOV 1990- AUG 2020

Last Position: Manager Data Analysis & Reporting

Key Roles: Manager Recovery and Special Project

Exercised hands on approach and effective controls to manage customer accounts, payment of consumers and ensured all payments to be made on stipulated time in order to avoid late payment surcharges towards customers.

Daily communicating the performance reports for higher Managements’ review

Contributed in the major achievements of IT departments for application conversion from COBOL to Legacy & from legacy to current SAP System.

Using SAP software for processing billing issues.

Meeting recovery and losses targets in strict deadline.

Supervising & managing the daily routine transaction of the whole BOC.

Loss Reduction plans to reduce the overall Loss of BOC.

Managing the Legal affairs with different authorities to recover the dues

Reporting Performance and Billing Reports to High Management

As an Instructor provided training to staff

PROJECTS

Worked as a Power User when implementing SAP at IBC Clifton and Central Receivable Management Dept.

Supervise & Manage HC/UHC Project

Supervise & Manage Baba & Bhit Project

PROFESSIONAL/TECHNICAL TRAININGS

Diploma in Information Technology from Info Train

Diploma in Oracle from Info Train

SAP ABAP Training from SIEMENS

KEY SKILLS AND CHARACTERISTICS

• Strong interpersonal & communication skills • MS Office Suite

• Ability to work collaboratively as part of a team • Problem solving • Leadership • Meticulous attention to detail • Excellent Organizational skills • Poised under pressure

FARZANA FARRUKH SAMOO

PROFILE

A motivated professional with an

aptitude for innovation and creative

problem solving. Communicative and

personable, will learn and adapt

quickly, follow direction and serve

internal and external customers with

poise and professionalism

CONTACT

Add: C-212, Shahnawaz Garden,

Garden West, Karachi

Tel: +92-333-*******

advaon@r.postjobfree.com

EDUCATION

MBA

Al-Khair University, Karachi

Campus (GPA-3.2), 2003

BA

University of Karachi, 1996

ACTIVITIES AND INTERESTS

• Reading • Music • TV • Cooking

• Social Work