Workers Compensation Management Consultant

James W. Luther, ARM, SCLA

Albuquerque, NM 505-***-****

************@*****.***

Insurance Claims Professional

Property Casualty and Worker’s Compensation Claim Expert

Planned and executed multi-million dollar insurance programs. Managed case preparation for mediations and trials. Attended all liability mediations and trials nationwide. Skilled interviewer who builds rapport with challenging clients and succeeds in difficult situations. Manages all aspects of cases, including communication with workers, medical professionals, legal teams, and claimants.

Professional Experience

EZ Meter Technologies, Albuquerque, NM

Assembler, Calibrator, and Packer, January 2022-present

Calibration of single and dual meter boards to customer specifications.

Case meters with exact numbered case

Attach to boxes, adding counters and if specified put into a flush mount

Test CT’s and attach to the meter according to customer specifications

Summit Holdings Company, Gainesville, GA

Field Adjuster, Workers' Compensation, June 2009 - April 2016

Developed rapport with challenging clients and completed all assignments on time or ahead of schedule traveling the eastern half of Kentucky

Conducted return to work interviews with workers and insureds.

Presbyterian Healthcare Services, Albuquerque, NM

Manager, Workers' Compensation, September 2006 - August 2008

Managed workers compensation program serving 9.200 workers in New Mexico.

Oversaw $5M in claim accruals.

Managed large claim settlements, mediation and trial preparations.

Supervised RN Case Manager and Disability Coordinator.

Conducted ongoing communication with injured employees.

Borg Construction Services, LLC, Dacula, GA

Office Manager, January 2006 - September 2006

Led office operations, AP/AR, and payroll.

Served as lead customer contact.

The McCart Group, Duluth, GA

Risk Management Consultant, November 2003 - September 2005

Advised mid-size companies on risk management.

Wrote and implemented return to work and transitional duty programs.

Consulted on larger claim litigation management.

ConAgra Poultry Company, Duluth, GA

Risk/Claim Manager, September 1986 - April 2003

Managed $10M budget for workers compensation, casualty and property insurance programs and claims accruals.

Managed and approved all claim accruals for casualty, property, and workers compensation claims costs.

Managed all litigation and attended all liability claim mediations and trials throughout the country.

Had $1M in workers compensation and $2M in liability claim settlement authority.

Negotiated a $2M decrease in ultimate claim accruals versus what the actuary projected

Supported acquisition of Seaboard Farms and on-boarded all insurance programs and claim accruals.

Led company transition to self-insurance programs in all operating states, including establishing contracts with third party claim administrators.

Evaluated third party claim administrators on adherence to claim processing standards.

Education

BS, Business Administration

Emporia State University, Emporia, KS

Associate in Risk Management (ARM)

Senior Claim Law Associate (SCLA)

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