BARRY FLACHMAN

*** *. ****** **.

Mt. Pleasant, IA 52641

C: 319-***-**** or 563-***-****

advank@r.postjobfree.com

PROFESSIONAL OBJECTIVE & PROFILE:

An experienced and skilled professional is seeking a position as a Network Technician that will fully utilize and enhance my years of in-depth knowledge and experience in the Telecommunications and IT industry. Self-motivated self-directed with ability to work independently or as a team player.

Skilled in troubleshooting and problem resolution, committed to maintaining the highest standards of professionalism and work ethics.

CERTIFICATIONS:

Extensive training and certifications on:

Interactive Intelligence 2.0

Interactive Intelligence 1.3C

Interaction Dialer 1.3D

Aculab 2.2

Cisco ICM/IPCC

Siemens Hicom 300E UNIX based Communication Servers 80EX & 30EX, all releases.

Siemens Phonemail Systems, all releases.

Rolm PBX Family 8000 – 9751, all releases.

EDUCATION:

ASSOCIATES DEGREE IN ELECTRONICS

NEI College of Technology, Columbia Heights, MN

Studies included: 2880 hours of hands on lab and theory applications, including:

Basic Electronics Electronic Applications Computer Systems

Circuitry Industrial Systems Digital Microprocessors

Video Electronics Electronic Devices Radio Systems

CONTINUING EDUCATION:

MCSE TRACK

Hennepin Community College, Brooklyn Park, MN

Certificate of completion received for:

Networking Essentials Internetworking Microsoft TCP/IP 4.0

Administering Windows NT 4.0 Supporting Windows NT 4.0 Core

Supporting Windows NT 4.0 Enterprise Core Technologies Exchange Server 4.0

PROFESSIONAL EXPERIENCE:

SALVATION ARMY WAREHOUSE

Davenport, IA

August 8, 2022 – present

Maintenance

Building and grounds maintenance.

Snow removal.

Maintenance at Salvation Army Stores.

Dispatch route drivers.

Take donation calls.

WALMART

Mt. Pleasant, IA

January 5, 2022 – June 2, 2022

Maintenance

Full clean on all bathrooms.

Scrub/clean/sweep floors.

Clean coolers.

Replace lighting.

Bale cardboard.

Other miscellaneous general maintenance duties.

PILOT FLYING J

Mt. Pleasant, IA

March 2020 – September 2021

Maintenance Technician

General maintenance.

Clean showers, bathrooms.

Pull inside and outside trash.

Repair equipment as needed.

Keep up grounds.

Temp Associates

March 2019-October 2019

Continental Manufacturing

Rubber Hose Assembly

Beck’s Hybrids

Monitored Harvested Corn Drying

Otto Vending

Quincy, IL

March 2017 – January 2019

Lead Technical Specialist

Installation of vending machines, including additions and removals.

Preventive maintenance on vending machines.

Fix and repair vending machines.

Training and overseeing new repair technicians.

Installation of micro-markets, including maintaining current dated product.

Service to seven county region.

Great River Medical Center

Burlington, IA

June 2005 – April 2016

Telecommunications Technician

Administer the Avaya Definity Telephone system.

Audix

Administer Cisco Call Manager and Unity

Service and maintain Dukane and Hillrom nurse call system.

Service and maintain Rauland nurse call system.

Service and maintain Code Alert Nurse call system

Ensure operability of the infant and child abduction prevention system.

Maintain the security system and repair when necessary.

Repaired, maintain and test the Phonetree system which is used to automatically call the necessary staff in case of disaster.

Worked closely with other team members in the installation of the new Telemetry (Patient Monitoring) Equipment.

Pull, terminate and test Cat 6 cable when necessary.

Kaiser’s Contract Cleaning Specialists

Kieler, WI

October 2003 – June 2005

Safety/Food Safety Manager

Train and ensure the safety of 90 sanitation employee’s working in the Tyson’s plant in Columbus Junction, IA.

Maintain safety documentation which includes but not limited to the MSDS records, nightly Personal Protective Equipment, Fall Protection, Ladder inspections and nightly safety rounds to make sure employees were working safely and within guidelines stipulated by Kaiser’s, Tyson’s and Osha.

Train employees on Food Safety which included proper scrubbing, foaming and sanitizing of equipment used in meat processing.

Performed constant chemical titration tests and documented to show the Plant’s Quality Assurance Team that the proper chemical mixtures were being used.

Ensure proper sanitizing chemicals and techniques to bring and keep Listeria and other Microorganism counts low and within guidelines.

Create documentation for proper cleaning techniques for every piece of equipment Kaiser’s was responsible for cleaning; these documents were used for the food safety training and signed off by every employee.

SPC Communications/Soltris Inc.

Minnetonka, MN

July 2000 – October 2002

Technical Specialist

Installed, maintain, troubleshoot and repair open architecture Windows NT based Communications systems.

Hardware Installed and Maintained includes Dual and Quad Processor Alliance Communications Servers with Dialogic and Aculab Hardware.

Remote maintenance and repair of the company’s customer base when not at a customer site installing.

Software responsible for loading is Windows NT, WIN2k, SQL, Blue Pumpkin and the Interactive Intelligence (i3) Software packages, Dialogic DNA, Aculab, MSMQ and other various third-party apps.

Also responsible for successful integration of various different types of telephony equipment including, channel banks, other PBX’s, routers, Cisco IP Telephony equipment.

Norstan Communications Inc.

Minnetonka, MN

August 1991 – March 2000

Journeyman/Sr. Telecommunications Technician

Responsibilities consisted of installation, maintenance, troubleshooting and repair of large and small business telephone systems while upholding customer satisfaction with little or no down time during peak business hours.

Remotely administered and maintained voicemail network containing over 50 sites nationwide and Canada, circuits included VPN, Point to Point T1 or Digit Manipulation and Call Routing.

Physically serviced and maintained 7 sites locally in the Minneapolis area which consisted of 17 PBX and 10 Phonemail Systems with approximately 2500 phones, numerous Analog plus other specialty connections and call center management of ACD Systems.

Analyze all trunking circuitry for optimum performance and eliminate under utilized circuits or circuits no longer used but are being charged for, saving the company money.

Also responsible for connectivity, installation and maintenance of the LAN Hubs including cabling and termination of the jack locations.

Traveled occasionally to install systems and circuits at some of the remote consulting offices that were not in Norstan territory. It was more cost effective than commissioning a contractor.

Always at or under budget on install or upgrade projects without sacrificing current technology.

Pioneered installation of used phonemail box connecting to the Hicom 300E using analog line cards saving the company approximately $18,000 in less than 1 week.

Instrumental in designing and leading installation of the Telephony equipment, data cabling and hardware structure during the relocation of multiple Norstan offices into one central location.

Extensive Data Experience in the Telecom/IT arena.

Nominated employee of the month on numerous occasions for going above and beyond to assure quality and timeliness of project completions.

TECHNICAL SKILLS:

Experience and expertise in the following:

Data Voicemail Video Data Probes

CSU/DSU’s ACD Servers ISDN Multiplexers

Frame Relay DSO/DS1/DS3’s Digital DID’s P-P T1’s

56K Ckts OPX Analog DID’s T1 DID’s

VOIP CO’s Digital T1’s Channel Banks

Dialogic Aculab Alliance Servers CTI

ADDITIONAL SKILLS:

Splicing and terminating all levels of cabling, including:

Fiber Cat3 – Gigaspeed UTP

Coax Ethernet

10baseT 100base T

100ohm T1 DB9 and DB25

Created special cables when necessary.

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