Package Handler Service Representative
Resume:
Resume
Benjamin Dellenbach
Bountiful, UT 84010
**************@*****.***
Selected Experience
Coding Experience
Python
This is the main repository for all of my Python projects: https://github.com/benndellenbach/Python-Projects
Here are some selected projects and some descriptions for them: https://github.com/benndellenbach/Python-Projects/tree/main/scene
● This is a project that creates randomized clouds for the background of a scene https://github.com/benndellenbach/Python-Projects/blob/main/tire_volume.py
● This program calculates the approximate volume of a tire based on user input and creates a datetime file for when the program was used and for the user to be contacted, if they so wish
https://github.com/benndellenbach/Python-Projects/blob/main/shia.py
● This is a simple text adventure based around the viral video “Shia LaBeouf”. It takes you through a journey where you are attempting to survive being killed by Hollywood superstar Shia LaBeouf
Java
This is my repository for all of my Java projects: https://github.com/benndellenbach/Java-Projects
These are the various projects I completed in my intermediate Java course. Since they were uploaded to the cloud, then redownloaded, I don't have them working properly, but they will give you a basic idea of my abilities and experience in working with Java. 2
HTML5
This was my starter code where I initially learned to work with HTML, and the first site that I planned out and pulled together:
https://glitch.com/~benns-big-old-coding-page
https://benns-big-old-coding-page.glitch.me
This was my end-of-semester personal project:
https://glitch.com/~fraghead-site
https://fraghead-site.glitch.me
Work Experience
DECEEMBER 2022 - PRESENT DAY (Part-Time)
Fedex Ground, North Salt Lake, Utah — Package Handler
● Managed organization, sorting and proper handling of products going to over 20 different regions nationwide
MARCH 2022 - NOVEMBER 2022 (Full-Time Remote Work Job) Alorica, Albuquerque, NM — Customer Service Representative
● Offering customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service
● Maintaining and updating customer accounts and advising said customers on how to make better use of particular products and services
● Tracking financial records for customers and applying or denying financial recompense according to company policy
JULY 2020 - NOVEMBER 2020 (Full-Time)
Now CFO, Salt Lake City, UT — Business Direct Representative
● Cold-called prospective customers to set up meetings with sales representatives
● Utilized Salesforce software to properly manage contacts MAY 2020 - JULY 2020 (Full-Time Summer Job)
Moxie Pest Control, Dallas, TX — Sales Associate (Door to Door)
● Responsible for prospecting and closing pest control accounts
● Prospected in multiple neighborhoods in the Dallas suburbs
● Managed relationship with local law enforcement in the Covid 19 environment (reflecting the resistance of some residents to our prospecting amidst the pandemic)
● Participated in sales training for ~6 hours per week 3
NOVEMBER 2019- FEBRUARY 2020 (Part-Time Work During School) Talus Minerals, Salt Lake City, UT — Warehouse Manager
● Responsible for timely processing and delivery of products to customers
● Ensured product quality to maximize customer retention
● Replaced by 3rd party (outsourced) transportation team OCTOBER 2017 - OCTOBER 2019
The Brazilian Association, Campinas, Sao Paulo BR — Regional Team Lead
● Served in a leadership role over 20 peers, holding them accountable for performance and quality of service
● Averaged 5 hours per day prospecting for new teaching opportunities
● Volunteer work, responsible for the presentation of programs facilitating Changes in Attitude and philosophy to better life quality
● Establishment of strategic planning with short, medium, and long-term goals MAY 2017 - OCTOBER 2017
Aspen Ridge Physical Therapy, Murray, UT — Physical Therapy General Assistant
● Detertermined wellness and satisfaction of therapy patients through structured interviews and frequent interaction
● Assistant in basic therapy techniques
AUGUST 2015 - NOVEMBER 2016
Utah Lacrosse Officials Association, Murray, UT — Lacrosse Referee
● Refereed K-12 lacrosse games based on a 100+ page rule book
● Managed emotional participants, coaches and parents in a competitive environment JULY 2016 - OCTOBER 2016
International House of Pancakes, Centerville, UT — Waiter Education
AUGUST 2014 - JUNE 2017
Bountiful High School, Bountiful, Utah — High School Graduate
● Standardized (college admissions) testing, scored in the top 3 percentile on the ACT
● Completed 5 Advanced Placement courses and passed all 5 tests
● Participated on debate team
● Participated on lacrosse team
● Selected in leading roles in multiple school plays. Also selected in a leading role (Sebastian / The Little Mermaid) in a local community (Sandbox Theater Company -- Murray, UT)) 4
Awards
● Eagle Scout Award
● 2013 Write against Drugs Award
● 1st Place and Second Place (Dramatic Interpretation and Expository Speech) -- various debate tournaments
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