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Package Handler Service Representative

Location:
Park City, UT
Posted:
February 12, 2023

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Resume:

Resume

Benjamin Dellenbach

**** ******** *****

Bountiful, UT 84010

+1-801-***-****

advamn@r.postjobfree.com

Selected Experience

Coding Experience

Python

This is the main repository for all of my Python projects: https://github.com/benndellenbach/Python-Projects

Here are some selected projects and some descriptions for them: https://github.com/benndellenbach/Python-Projects/tree/main/scene

● This is a project that creates randomized clouds for the background of a scene https://github.com/benndellenbach/Python-Projects/blob/main/tire_volume.py

● This program calculates the approximate volume of a tire based on user input and creates a datetime file for when the program was used and for the user to be contacted, if they so wish

https://github.com/benndellenbach/Python-Projects/blob/main/shia.py

● This is a simple text adventure based around the viral video “Shia LaBeouf”. It takes you through a journey where you are attempting to survive being killed by Hollywood superstar Shia LaBeouf

Java

This is my repository for all of my Java projects: https://github.com/benndellenbach/Java-Projects

These are the various projects I completed in my intermediate Java course. Since they were uploaded to the cloud, then redownloaded, I don't have them working properly, but they will give you a basic idea of my abilities and experience in working with Java. 2

HTML5

This was my starter code where I initially learned to work with HTML, and the first site that I planned out and pulled together:

https://glitch.com/~benns-big-old-coding-page

https://benns-big-old-coding-page.glitch.me

This was my end-of-semester personal project:

https://glitch.com/~fraghead-site

https://fraghead-site.glitch.me

Work Experience

DECEEMBER 2022 - PRESENT DAY (Part-Time)

Fedex Ground, North Salt Lake, Utah — Package Handler

● Managed organization, sorting and proper handling of products going to over 20 different regions nationwide

MARCH 2022 - NOVEMBER 2022 (Full-Time Remote Work Job) Alorica, Albuquerque, NM — Customer Service Representative

● Offering customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service

● Maintaining and updating customer accounts and advising said customers on how to make better use of particular products and services

● Tracking financial records for customers and applying or denying financial recompense according to company policy

JULY 2020 - NOVEMBER 2020 (Full-Time)

Now CFO, Salt Lake City, UT — Business Direct Representative

● Cold-called prospective customers to set up meetings with sales representatives

● Utilized Salesforce software to properly manage contacts MAY 2020 - JULY 2020 (Full-Time Summer Job)

Moxie Pest Control, Dallas, TX — Sales Associate (Door to Door)

● Responsible for prospecting and closing pest control accounts

● Prospected in multiple neighborhoods in the Dallas suburbs

● Managed relationship with local law enforcement in the Covid 19 environment (reflecting the resistance of some residents to our prospecting amidst the pandemic)

● Participated in sales training for ~6 hours per week 3

NOVEMBER 2019- FEBRUARY 2020 (Part-Time Work During School) Talus Minerals, Salt Lake City, UT — Warehouse Manager

● Responsible for timely processing and delivery of products to customers

● Ensured product quality to maximize customer retention

● Replaced by 3rd party (outsourced) transportation team OCTOBER 2017 - OCTOBER 2019

The Brazilian Association, Campinas, Sao Paulo BR — Regional Team Lead

● Served in a leadership role over 20 peers, holding them accountable for performance and quality of service

● Averaged 5 hours per day prospecting for new teaching opportunities

● Volunteer work, responsible for the presentation of programs facilitating Changes in Attitude and philosophy to better life quality

● Establishment of strategic planning with short, medium, and long-term goals MAY 2017 - OCTOBER 2017

Aspen Ridge Physical Therapy, Murray, UT — Physical Therapy General Assistant

● Detertermined wellness and satisfaction of therapy patients through structured interviews and frequent interaction

● Assistant in basic therapy techniques

AUGUST 2015 - NOVEMBER 2016

Utah Lacrosse Officials Association, Murray, UT — Lacrosse Referee

● Refereed K-12 lacrosse games based on a 100+ page rule book

● Managed emotional participants, coaches and parents in a competitive environment JULY 2016 - OCTOBER 2016

International House of Pancakes, Centerville, UT — Waiter Education

AUGUST 2014 - JUNE 2017

Bountiful High School, Bountiful, Utah — High School Graduate

● Standardized (college admissions) testing, scored in the top 3 percentile on the ACT

● Completed 5 Advanced Placement courses and passed all 5 tests

● Participated on debate team

● Participated on lacrosse team

● Selected in leading roles in multiple school plays. Also selected in a leading role (Sebastian / The Little Mermaid) in a local community (Sandbox Theater Company -- Murray, UT)) 4

Awards

● Eagle Scout Award

● 2013 Write against Drugs Award

● 1st Place and Second Place (Dramatic Interpretation and Expository Speech) -- various debate tournaments



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