Delivery Driver Customer Service
Resume:
Rickey Shidie Jr
Las Vegas, NV *****
**********@*****.***
To earn income by following instruction of management and owners to support my family. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Store Manager
Arco AM-PM - Las Vegas, NV
June 2020 to April 2021
As a manager you have many responsibilities 24 hours a day, 7 days a week. Scheduling
Inventory
Managing Vendors
Managing 6- 10 Employees
settle disputes
Handle disciplinary actions
make sure all employees are following all rules at all times. make sure store stays stocked, clean and the customer has a pleasant experience. Managing personalities. Leading by example. overall being the best manager and making the best employees find opportunities.
• Restock all items as necessary.
• Check expiration dates on food, beverage, and tobacco items.
• Ensure alcohol and tobacco products are not sold to customers under 21 years of age.
• Complete guest purchases, process all payment types, and returns, refunds, and exchanges with a high degree of accuracy.
• Maintain cash bank in the drawer, turning in all property monies and receipts and ensuring deposits are verified.
• Monitor guest activity to prevent losses.
• Assist with inventory counts and audits.
• Receive merchandise on set delivery dates; inventories, labels, and stocks all items.
• Maintain cleanliness of all merchandise and gift shop property.
• Must be able to work flexible hours including weekends and holidays Cashier and Customer Service
Speedee Mart - Las Vegas, NV
October 2019 to March 2020
• Restock all items as necessary.
• Check expiration dates on food, beverage, and tobacco items.
• Ensure alcohol and tobacco products are not sold to customers under 21 years of age.
• Complete guest purchases, process all payment types, and returns, refunds, and exchanges with a high degree of accuracy.
• Maintain cash bank in the drawer, turning in all property monies and receipts and ensuring deposits are verified.
• Monitor guest activity to prevent losses.
• Assist with inventory counts and audits.
• Receive merchandise on set delivery dates; inventories, labels, and stocks all items.
• Maintain cleanliness of all merchandise and gift shop property.
• Must be able to work flexible hours including weekends and holidays Supervisor/Pari-mutuel Clerk-Customer Service
Stations Casinos - Las Vegas, NV
February 2019 to August 2019
• As a Super Writer, you are to deliver an Outstanding Service that exceeds customers expectations and actively promotes Stations Casinos
• Manage Breaks for employees.
• responsible for daily paperwork on closing days
• Manage Games on the televisions
• I Am an expert in their innovative range of betting offers and they actively communicate these to the customers. Contribute to Sportsbook action plans and take pride in knowing who our customers are and how all processes work.
• Ensure all customers, whether regular or infrequent, are made to feel welcome at all times, through engaging conversation and providing a friendly service, showing patience with customers that do not regularly wager and take the time to explain how various wagering works.
• Stay committed to working in a compliant environment in the Sportsbook at all times and adhere to Gaming Control Board reporting requirements.
• Keep your cash drawer balanced at all time, per random audits
• Be well presented, polite, tactful and friendly
• Be numerate, lively and quick-thinking
• Resolving complaints and difficult situations in a calm and patient manner.
• You gather and act on customer feedback effectively
• You are flexible to perform different tasks and follow procedures correctly
• You are full of drive and enthusiasm for your own development Personal Assistant to Owner
Saitel Inc LLC - Las Vegas, NV
February 2016 to April 2019
I follodirection as they came from everything to takIng son to movies and being a role model, cooking, working at his business telemarketing, or going to 7/11 for a slurpie at 2 am.
• I had to be 24 hour availability while staying in house most days of the week.
• I have Excellent Phone Skills in a Fast-Paced Environment
• Strong computer, grammar and multi-tasking skills
• Excellent customer service skills with prior experience
• General Clerical Duties
• Phone etiquette Experience
• Data entry abilities
• turning deals over to the T.O.
Delivery Driver
Pizza Hut - Las Vegas, NV
September 2018 to January 2019
• Giving excellent customer service
• Deliver pizza promptly
• Clean the store
• help where ever store needs help
• assist with closing procedures
• preparation work with food
• Dish Washer
• Taking orders online and on the phone
In Home Healthcare Worker
Department of Public Social Services - Banning, CA December 2015 to June 2018
Prepare Meals, meal clean-up, routine laundry, shopping for food
● Respiration assistance, Dressing, Ambulation, Bathing, Oral hygiene, Grooming
● Accompaniment to Doctor's appointments, and other Errands Pari-Mutuel Clerk
Leroy's Race and Sports - Las Vegas, NV
January 2009 to November 2015
• As a Ticket Writer you are to deliver an Outstanding Service that exceeds customers expectations and actively promotes William Hill.
• I Am an expert in their innovative range of betting offers and they actively communicate these to the customers. Contribute to Sportsbook action plans and take pride in knowing who our customers are and how all processes work.
• Ensure all customers, whether regular or infrequent, are made to feel welcome at all times, through engaging conversation and providing a friendly service, showing patience with customers that do not regularly wager and take the time to explain how various wagering works.
• Stay committed to working in a compliant environment in the Sportsbook at all times and adhere to Gaming Control Board reporting requirements.
• Keep your cash drawer balanced at all time, per random audits
• Be well presented, polite, tactful and friendly
• Be numerate, lively and quick-thinking
• Resolving complaints and difficult situations in a calm and patient manner.
• You gather and act on customer feedback effectively
• You are flexible to perform different tasks and follow procedures correctly
• You are full of drive and enthusiasm for your own development Market Attendant
Terrible's Primm Valley Resorts - Primm, NV
May 2008 to August 2009
Displays merchandise in a neat manner.
• Restock all items as necessary.
• Check expiration dates on food, beverage and tobacco items.
• Ensure alcohol and tobacco products are not sold to customers under 21 years of age.
• Complete guest purchases, processes all payment types and processes returns, refunds and exchanges with a high degree of accuracy.
• Maintain cash bank in drawer, turning in all property monies and receipts and ensuring deposits are verified.
• Monitor guest activity to prevent losses.
• Assist with inventory counts and audits.
• Receive merchandise on set delivery dates; inventories, labels and stocks all items.
• Maintain cleanliness of all merchandise and gift shop property.
• Must be able to work flexible hours including weekends and holidays Education
High school diploma
Hesperia High School - Hesperia, CA
September 1999 to June 2002
Skills
• Communication
• Multitasking. (10+ years)
• Prioritizing. (10+ years)
• Organization. (10+ years)
• Technical skills.
• Interpersonal skills. (10+ years)
• Initiative and problem-solving abilities. (10+ years)
• Dependability. (10+ years)
• Home Care
• Delivery Driver Experience (Less than 1 year)
• Driving (10+ years)
• Commercial Cleaning
• Clerical Experience
• Case Management
• Phone Etiquette
• Mac OS
• Retail Management
• Store Management Experience
• Laundry
• Assistant Manager Experience
• Payroll
• Management
• Supervising experience
• Business management
• Computer literacy
• Retail sales
• Customer service
• Office experience
• Basic math
• Computer skills
• English
Certifications and Licenses
Food Handlers Card
February 2019 to February 2022
Alcohol Awareness Card
February 2019 to February 2023
Driver's License
Non-CDL Class C
Assessments
Delivery Driver — Highly Proficient
May 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Retail customer service — Completed
September 2021
Comprehending and responding to retail customer needs Full results: Completed
Work style: Reliability — Completed
May 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Completed
Basic attention to detail — Familiar
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Typing — Completed
May 2020
Transcribing text using a standard keyboard
Full results: Completed
Management & leadership skills: Planning & execution — Completed November 2021
Planning and managing resources to accomplish organizational goals Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate