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Operations Manager Team Member

Location:
Warwick, RI, 02889
Salary:
140000
Posted:
February 12, 2023

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Resume:

boo

ROBERT CICONE

Address ROBERT CICONE, Warwick, RI., 02889

Phone 401-***-****

E-mail advakh@r.postjobfree.com

LinkedIn https://www.linkedin.com/in/bob-cicone

SENIOR INFRASTRUCTURE ARCHITECT STORAGE DRIVES SUCCESSFUL CLIENT ENGAGEMENTS, SUPPORTING

MILLIONS OF DOLLARS IN REVENUE Results driven and detail-oriented Enterprise Infrastructure Project Architect with 30 years' experience Leading Designing and implementing infrastructure services leveraging multiple complex technologies and strategies that exceed customer requirements and increase ( IT ) operational efficiency. Distributed Compute environment transformation right sizing projects including VMWare ESXi, Linux Windows Clustering, scoping various Data Replication Technologies on SQL Databases.

Proactively addresses technical challenges and regularly produced high level of client satisfaction. Responsibilities include Analyze Requirements Project Leadership Lead Design Reviews Project lifecycle Define Standards Vendor Peer Management Budget Management Cross Functional Management Customer Satisfaction Technical Architecture Design Linux AIX Windows Clustering Root Cause Analysis Replication Software & Hardware Wan Optimization Riverbed, Silver Peak SQL AG Oracle VMWare vRops Vcenter 6.5, 6.7 HPUX EMC VMAX Powermax Solutions Enabler Infinidat PURE Storage Brocade SAN Cisco CA Netflow Tintri Zerto Splunk UCS Data Center back end Cyber Resiliency ALL Linux Flavors.

NetApp Capacity Management Performance Monitoring Disaster Recovery Scripting Hybrid Cloud / AWS Public Cloud Architecture along with best practice methodology delivering reports detailing ROI as opposed to on prem solutions including project scope and Project planning and development Stakeholder relations.

SKILLS

Architecture

Consultant

Documentation

Functional

Mentoring

Agile

Time Management

Contract Reviews

Project Planning

Staff Management

Analytical

Goal Attainment

Performance Monitoring

Right Sizing

Work History

2021 – 2022 Cloud Foundations and Architecture

AWS Education

•Working toward achieving Certifications AWS Cloud Practitioner.

•Working toward achieving Certifications AWS Solutions Architect.

2020 – 2021 LEAD DISASTER RECOVERY ARCHITECT

Amica Mutual Insurance, Lincoln, RI

•Collaboration with cross functional teams, Application Owners, Service Owners, Product Owners. aligning BIA’s and Risk Assessments with operational recovery strategy.

•Validating all critical information is maintained and updated

•Provided guidance and recommendations with Infrastructure team when deploying new technology

•Improved Disaster Recovery RTO from hours to minutes utilizing SQL snapshots as opposed to SQL backups.

•Developed DRE Timeline Document Standard included in DRE orchestration

•Worked with third-party vendors reviewing SOC-2 reports and SLA’s

•Aligning with the Tech Strategy Office ensuring future direction aligns with the overall technical strategy.

•Proactively developing, encouraging, and implementing continuous process improvements.

•Driving new technology, tools, upgrades for overall systems resiliency.

•Migrating SharePoint disaster recovery plans to Fusionrm

•Orchestration of DRE

•Worked with discovering cmdb objectives using BMC

•Zerto DRaaS orchestration on prem to AWS virtualization environment.

•Partnered with cyber team project leveraging Air gapping backups along with making snapshots immutable.

2014 - 2019 INFRASTRUCTURE PROJECT LEAD ARCHITECT

Raymond James Financial, St. Petersburg, FL

Ownership for 3 out of region highly visible data centers consisting of over 15 Peta Bytes of capacity

Focusing on risk, stability, availability along with architecting solutions to meet the firm's business requirements

Lead Infrastructure Project Architect responsible for technology refresh project saving the firm 3 million dollars per year in Storage ELA's for the last 4 years

Leading design reviews along with acting as a sounding board as IT consultant to business leaders to develop IT Infrastructure Solutions

Performing project scope definition and design of new systems to include Integration plans for existing systems, ensuring all solutions meet existing architectural standards

Performing PoC's along with developing guidance and documentation for technical implementation for team members

Provide high level oversight and guidance during technical Implementation

Conducting ongoing meetings with cross functional teams pertaining to Road Maps, enhancements, gaps that require changes to the direction of technology and business goals

Planning and mentoring individuals who display the best skills for an architect role regardless of current role

Test and delegating my responsibilities when out of office or unavailable to be mentee

Planned, designed and delivered diverse IT solutions

Developed long-term strategies for different business segments

Worked with business analysts and different subject matter experts to gather and define requirements, identify constraints and plan scopes

Wrote detailed architectural design plans, security requirements and specifications

Managed complex infrastructure solutions to help businesses achieve Stable

cost effective objectives

Participated in all phases of system development life cycle, from requirements analysis through system implementation

Delivered projects to pre-determined budget, maintaining time parameters and quality standards.

Developed long-term business strategy by using customer feedback to identify necessary process improvements.

Closely collaborated with project members to identify and quickly address problems

Created full-fledged implementation plans, accounting g for ROI, cost-benefit and other analysis

Collaborated with team member to develop, identify and accomplish goals and objectives

Made appropriate changes and modifications to project plans to meet organizational needs

Delivered completed projects on time by prioritizing multiple tasks

Controlled risks associated with regulatory concerns by clarifying policies, enhancing RPO/RTO guidelines and collaborating with internal departments and external stakeholders.

Performance monitoring of SQL Stack leveraging Dynatrace to obtain “ end to end” view from the user through all applications. Hybrid Cloud monitoring of EC2 instances with CloudWatch integration.

Right sizing CPU memory within the virtual environment utilizing BMC TrueSite and VCenter Operations Manager.

Storage Latency throughput monitoring utilizing Native tools from NetAPP, Dell EMC, Infinidat, PURE Storage.

Wan rtt latency monitoring for out of region data centers utilizing BMC Netflow to right sizeWAN links.

2012 – 2014 TECHNICAL STORAGE CONSULTANT LEAD

Emc Corporation, Westborough, MA

Content Archiving Solutions

•Supervised the work of 4 storage admins during migration project to RTP, offering constructive feedback on their work performance.

•Trained, coached and mentored team members to ensure quality of work.

•Defined clear targets and objectives and communicated them to other team members.

•Monitored timelines, flagged potential issues, and removed barriers.

•Ensured all team members followed proper CMO change management process.

•Designed and implemented and scripted SRDF Star Topology consisting of three data centers, including server hardware, storage and virtualization technologies that allowed EMC (IT) to develop, deploy, and run enterprise applications without the complexity of building and maintaining a new infrastructure for each new application. This reduced application deployment time from weeks to hours.

2000 – 2012 PRINCIPAL SOFTWARE INTEGRATION ENGINEER

Emc Corporation, Hopkinton, MA

•Supervisory lead individual contributor EMC Symmetrix development engineering lab.

•Responsible for development engineering lab operations and build-out. Working with vendors obtaining quotes, designing, sizing, building and installing open systems

•Design verification Symmetrix Microcode including regression testing and problem recreation.

•Design Verification testing of storage management API Software functions that include business continuance and disaster recovery integration with Multi-Vendor Open System Host.

•Expert knowledge of EMC's Solutions Enabler CLI Software used to integrate and control the storage API. Developed long-term business strategy by using customer feedback to identify necessary process improvements

•Closely collaborated with project members to identify and quickly address problems

•Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses

•Collaborated with team members to develop, identify and accomplish assigned goals and objectives

•Made appropriate changes and modifications to project plans to meet organizational needs

•Delivered completed projects on time by prioritizing multiple tasks

•Controlled risks associated with regulatory concerns by clarifying policies, enhancing RPO/RTO guidelines and collaborating with internal departments and external stakeholders

March 2017 – August 2017

•Project Management Essentials:

•Project Management St. Petersburg College - Clearwater, FL

Affiliations

Professional Associations HP and EMC Professional education completed since 1980: over 3200 hours Systems Management, Availability Management, I/S Architecture, Implementation technology refresh Organizational Analysis, Yearly conference attendance at one or more technology conferences where breakout sessions are provided on advanced concepts in Systems and Storage Resiliency, Performance and Scalability Principles are demonstrated including Business Continuity and Disaster Recovery Best Practice.



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