DAVID R. FLOYD

**** * **** ****** *** ***, Phoenix, Arizona, 85008, US • 602-***-**** • advago@r.postjobfree.com High-energy [Industry] professional eager to contribute skills and experience to a new and challenging role. Good listening skills combined with a detail-oriented and attentive nature.

[Job Title] who is security-conscious and customer-focused and has excellent teamwork and interpersonal communication skills. Assisting Patients with everyday living, Protecting Patients from themselves and others and keeping a clean and safe environment for all. Computer literate

High volume transactions

Customer direction

Excellent verbal communication

Heavy lifting

Customer service

Cleaning and sanitizing

POS [Type] proficiency

Scanner operations

Expense control

Outgoing and enthusiastic

Staff training

Business Strategy

Cleanliness

Creative problem solving

Product knowledge

Adaptability

Security monitoring

Computer proficiency

Good telephone etiquette

Customer assistance

Basic math skills

Wound care proficiency

First aid

Direct patient care

Diabetes management

Professional bedside manner

Hospital medical service

Quality assurance standards

Healthcare - Certification - 1999

Interim HealthCare Academy - Tulsa, OK

Criminal Justice - Some college (No degree)

St. Louis Community College - Bridgeton, MO

Proactive Intervention and Protocol - Certificate - 1999 Sensitivity Training - HR Proactive Inc. - Hamilton, ON Immediately informed the manager of any accidents, injuries, or unsafe working conditions. By highlighting target merchandise with strategic promotional approaches, I was able to consistently meet upsell goals. Was in charge of arranging and stocking [Type] merchandise. Greeted them and gave them product information as customers entered. Served the needs of more than [Number] customers in a busy [Type] environment. Greeted customers with a smile and offered prompt and dedicated assistance. Helping people live healthier lives by promoting and selling natural/organic foods and wellness products. Handled customer complaints and took the necessary steps to resolve their problems. PCT/Patient Care Tech - April, 2021 to Present

Select Specialty Hospital - Phoenix Downtown - Phoenix, AZ Professional Summary

Skills

Education

Work History

PCT/CNA - July, 2022 to Present

Desert Terrace Healthcare Center - Phoenix, AZ

PCT/ Patient Care Tech - July, 2019 to March, 2021 St. Joseph's Hospital and Medical Center - Phoenix, AZ Certified Nursing Assistant - April, 2010 to Present Sacred Heart Nursing Services - Phoenix, AZ

Certified Nursing Assistant - May, 2002 to June, 2009 The Ambassador Skilled Nursing & Therapy - Tulsa, OK Correctional officer - January, 1998 to July, 1999 David L. Moss Criminal Justice Center - Tulsa, OK

Physically restrained juveniles when disturbances required physical intervention. Was in charge of [Number] inmates who were housed in a [Type] security unit. Made rounds and conducted head counts and roll calls at predetermined intervals. Checked for potential hazards in the facility's plumbing, outside areas, locks, and cells. Forms, reports, logs, records, and activity journals were prepared, processed, and maintained by me. Was in charge of locating facility openings and assigning inmates to housing units. Head counts, visitor logs, and scheduled activities were all used to keep track of inmates. Built strong relationships with staff and residents to keep the institution safe and secure. Looked for contraband throughout the building and grounds, as well as in the living quarters and work areas. Escorted inmates to and from their cells, as well as to and from court, hospitals, and medical appointments. Cleaned prisoner holding areas to prevent the spread of disease or infection. Intake paperwork, fingerprinting, and searches were all completed by me. Behavioral Health Technician - June, 2010 to July, 2012 Southwest Behavioral & Health Services 7th Avenue Outpatient - Phoenix, AZ Presented case history material to other staff members for review and discussion. Visiting scholars and dignitaries were hosted by me. Documented psychiatric services and responses to treatment in patient case files. Provided substance abuse and life-choice counseling and mentoring to clients. Was in charge of a caseload of [Number] patients who had substance abuse issues as well as co-occurring Axis I and II disorders. Led summer day treatment groups and therapeutic activities to teach functional living skills and address behavioral issues. Observed and tracked client behavior and treatment responses. Assisted and counseled [Number] patients every day. Conducted client rounds to check on the residents every [Timeframe]. Devised and implemented treatment plans, which I then tweaked as needed. Collaborated with medical and paramedical professionals to provide relevant information and develop and implement treatment plans for the patients.

Was able to identify people who were under the influence of drugs or alcohol, as well as the typical behaviors associated with each. PPD and IM injections were given according to protocol. Helped clients transition smoothly by encouraging and reassuring them throughout the process. I am a CNA, UCNA, PCT & BHT

Certified by the state of Arizona under the # of

100*******

BLS

First Aid/CPR Certified

Certified in Diabetes Management

CPR certified through American Heart Association

Certifications

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