Mail Processing Service Representative

Sonya Black

Customer Service Representative

816-***-**** **************@*****.*** Kansas City, MO 64131 CAREER OBJECTIVE

Looking for a job that can give me stability, also looking for a job that I can move up in and grow. EXPERIENCE

CLERK, Overland Park, KS.

GDH, July 2022-Present

• Supported seamless office operations with full accountability for clerical tasks.

• Assisted department personnel in completion of routine tasks to meet deadlines.

• Typed or proofed memos and office correspondence to support timely communication.

• Adhered to established data security protocols to safeguard company assets.

• Sorted and distributed incoming mail and packages. PICKER PACKER, Belton, MO

Chewy, March 2022-May 2022

• Filled requisitions and distributed items to production workers or assembly lines.

• Rotated between jobs to pull items, pack items and load pallets.

• Picked customer orders, reviewing for correct number and type of product to eliminate errors. MACHINE, Kansas City, MO

MW Company,

Worked on whichever machine was needed for parts. Ran equipment through oven when needed and also waxed parts. October 2021-February 2022

• Operated industrial carts and forklifts for lifting, moving and transporting materials.

• Followed standard operating procedures, driving production parameters and quality specifications. CUSTOMER SERVICE ASSOCIATE II, Lenexa, KS

Quest Diagnostic, May 2015-July 2019

• Built sustainable customer relationships of trust through open and interactive communication.

• Referred unresolved customer grievances to designated departments for further investigation.

• Obtained and examined relevant information to assess validity of complaints and determine possible causes. SKILLS

Mi. Sed Pulvinar Lacinia Felis Eu finibus. Information Confidentiality Mail Processing Microsoft Excel Microsoft Word Medical Procedure Coding Software Customer Satisfaction Confidential Data Protection Active Listening Information Inputting Telephone Etiquette REFERENCES

References available upon request

ADDITIONAL INFORMATION

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