Support Specialist Security Agent

Pedro Gonzalez

CLIFTON, NJ 732-***-**** *****.************@*****.*** www.linkedin.com/in/pedro-l-gonzalez-jr

US Army National Guard CompTIA & IT Professional Bi-lingual Secret Clearance (Active)

Professional Summary:

US Army National Guard of 4 years who work as a Military Police, Honor Guard, and Team Leader while serving our country. Presently hold an Active Secret Clearance. Spent the last 8 years in security, preventative maintenance, and law enforcement but always held a strong interest in the Information Technology industry and decided it was time to pursue a professional career in IT. Attended LeaderQuest, an ACI Learning Company for Information Technology and Cyber Security courses through the Computer User Support Specialist (CUSS) program. Courses included PeopleCert ITIL 4 Foundation, CompTIA A+, Network+ and Security+. Plan to secure ITIL, A+, Network+ and Security+ by September 2022. Seeking entry level opportunities in areas including IT Specialist, Help Desk, Desktop Support, Service Desk or Technical Support.

Technical Skills:

Software & Systems:

Microsoft Windows (XP, Vista, 7, 8, 8.1, 10), Mac OSX, iOS

Microsoft Office Suite (2003, 2007, 2010, 2013, 2016 and 365), Norton Antivirus, McAfee, AVG, LogMeIn, Discord, Adobe, Microsoft Exchange, iCloud

Hardware:

Identification of Hardware and Replacement

Diagnose and Troubleshoot Hardware. Upgrades and Maintenance Support. Computer Hardware, Storage Capabilities, Network Support

Networking:

TCP/IP, LAN, WAN, VLAN, Wi-Fi, VPN, VOIP

Technical Training:

LeaderQuest, an ACI Learning Company (Virtual Campus) Centennial, CO

Computer User Support Specialist (CUSS) Program Completion Date: September 2022

CompTIA A+ (1101 & 1102)

CompTIA Security+ (601 CML)

CompTIA Network+ (008 CML)

Certifications:

PeopleCert

CompTIA

A+ Certification (Pending) Anticipated Examination Date: January 2023

Security+ Certification (Pending) Anticipated Examination Date: March 2023

Network+ Certification (Pending) Anticipated Examination Date: April 2023

Professional Experience:

United States Army National Guard Teaneck, NJ

Military Police July 2018 – Present

Maintain ongoing contact with drivers to ensure they were successful to fulfill their daily routes

Effectively enforce laws with the goal of promoting safety, establish a rapport and foster healthy community relations and patrol assigned areas to prevent deter crime.

Assist soldiers with course of actions depending on issues needing resolution.

Collaborate with a patrol partner to immediately respond to reports of criminal activity in patrol area.

Investigate crime or accident scenes, interview principals and eyewitnesses and complete a write up of the event.

Served as the Block NCO supervisor for multiple block guards while on deployment in Guantanamo Bay, Cuba.

Authorize searches for detainee’s, jail cells and assist with jail security, gathering evidence and monitoring suspects.

Oversaw detainee meal breaks, transportation to medical appointments, attendance to classes and retrieving mail.

Six Point Security Hackensack, NJ

Armed Security Agent. April 2022 - Present

Hours- 40 hours a week

●Provided guard services and Perimeter and Interior Patrol that monitor facilities to ensure security breaches and criminal or suspicious activities is detected and reported in a timely manner.

●Assisted with plans and procedures to be followed in the event of any major catastrophe, such as hurricanes, earthquakes, floods, conflagration, and hostile acts to ensure adequate security measures are maintained within the command.

●During a fire emergency, made sure to help evacuate individuals on the premises, shut down roads to mitigate any contact, which resulted in no injuries

●Ensure authorized personnel enter school or synagogue.

●Use of CCTV to ensure perimeter was clear and safe.

HBC Management Colts Neck, NJ

Armed Security Officer August 2021 – April 2022

Hours- 80 hours a week.

Conducted identification checks to ensure only authorized personnel and vehicles are allowed access to the facility.

Administrated inspections to ensure only authorized commercial vehicles and cargo are allowed access to the facility.

Swiftly executed emergency closure procedures (ECP) during emergencies to ensure all ingress and egress of personnel, property, equipment, vessels, or vehicles are denied.

Provided guard services and Perimeter and Interior Patrol that monitor facilities to ensure security breaches and criminal or suspicious activities is detected and reported in a timely manner.

Escorted courier services to ensure safe and timely delivery of personnel and property.

Assisted with plans and procedures to be followed in the event of any major catastrophe, such as hurricanes, earthquakes, floods, conflagration, and hostile acts to ensure adequate security measures are maintained within the command.

During a fire emergency, made sure to help evacuate individuals on the premises, shut down roads to mitigate any contact, which resulted in no injuries.

Tech-24 Huntingdon Valley, PA

Preventative Maintenance Technician September 2016 – August 2021

Hours- 60 hours a week

Performed electrical and mechanical repairing to food equipment systems, sanitized food equipment and provided a full inspection following established procedures, and or written/verbal instructions.

Registered and maintained weekly inventory checks and reported broken or unmaintained equipment to Human Resources.

Executed preventive and corrective maintenance and/or replace defective parts or equipment utilizing manuals, drawings, specifications, and other written or verbal instructions Perform in-depth troubleshooting and resolve mechanical, electrical, and electronic failures.

Documented all preventive maintenance and special work orders completed.

Adhered to all company policies, standard operating procedures, and safety rules.

Education:

Stockton University Galloway, NJ

Bachelor of Science in Criminal Justice Completion Date: December 2023

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