Service Representative Call Center
Resume:
Jessica Baker
Cashier/ Clerk
Ogden, UT *****
***************@*****.***
Work Experience
Work from Home Customer Service Representative
Snag records - Utah
September 2021 to December 2021
Medical records retrieval company, making outbound calls to medical facilities. Using excel, word, adobe. Communicating back and forth with law firms. Sending out medical request to different facilities. Cashier
Mini Mart - Ogden, UT
February 2020 to January 2021
Manager, opened closed store. Helped customers find products. Cleaned, multitasks. Cashier/ Clerk
Gordons CopyPrint - Layton, UT
July 2017 to February 2018
Cashier, Opened and Closed the store, Cleaning, Copying/ Printing, taking and receiving large orders. Customer Service Representative / Focus call center March 2017 to September 2017
Managed accounts, helped customers with basic needs, answered high volume calls back to back de-escalate the problems and resolve the issue appropriately, directed customers to the correct department after doing my best to help the issue.
Cashier/ Counter
Arctic Circle
April 2015 to November 2015
Counter, Cleaning, Drive Thru, Opening and Closing, Cashier Education
high school diploma
High school / Syracuse High School
May 2017
Skills
• Cold Calling
• Medical Records
Certifications and Licenses
Food Handler Certification
Contact this candidate