Assistant Manager Bartender
Resume:
Rebecca E. Austin
Phoenix, AZ 85028
phone:224-***-**** Email: ***********@*****.***
Objective: To work and grow in a professional environment where my knowledge, experience, and creativity can be put to the best use. I have found the service industry is where I thrive.
Education
Barrington High School, Barrington, IL
High School Diploma
Mesa Community College, Mesa, AZ
Associate in Arts, Expected Graduation, Aug 2021
Work Experience
Ernie’s Bar and Restaurant, Scottsdale, AZ
Bartender June 2017-December 2019
Provided fast, friendly, and professional service to all bar patrons in a high-volume establishment.
Communicated well and used interpersonal skills to establish positive relationships with guests and co-workers.
Processed cash and CC payments following proper procedures and delivering correct change.
Suggestive selling in cocktails, beer, and food.
Maintaining regulars with also establishing new returning customers.
Always punctual and having a positive attitude.
Bar Manager: Alyn Cunningham
Contact# 480-***-****
Nori Sushi Bar and Asian Kitchen, Phoenix, AZ
Assistant Manager January 2017-May 2017
Overall responsibilities include leadership of team members, financial management, guest satisfaction, and administrative tasks.
Manage operations including guest service and FOH staff while ensuring the restaurant's standards of quality, service and operations are maintained
Manage operations during scheduled shifts that include daily decision-making, team support, guest interaction, scheduling, planning, and upholding standards of quality, service & cleanliness
Train and develop Servers, Bussers, Runners, Hosts, Bar Backs, & Bartenders to utilize our training plans, ongoing feedback, establishment of performance expectations as well as formal written notices
General Manager: Kevin Tran
Contact# 262-***-****
School of Rock and The Pressroom, Tempe, AZ, Phoenix, AZ
Bartender October 2016- January 2017
High-paced, interacting with guests, knowledgeable with mixed drinks and all alcohol and maintaining an overall great experience for the customers.
Manager: John
Contact# 602-***-****
Lake Barrington Shores Golf Club, Barrington, IL
Bartender/ Lead Trainer August 2015-October 2016
Very knowledgeable in all aspects of the service industry, which led to a more than satisfactory experience for all guests.
In charge of scheduling events and reservations, while making sure the whole team is on the same page.
Training all new servers and bartenders.
In charge of liquor inventory and cash bank.
Bar Manager: Pam Schnackle
Contact# 847-***-****
Tom Ryan's Country Bar Chandler, AZ
Bartender August 2014-June 2015
High-paced, energetic, friendly environment. Working special events and maintaining guests overall fun experience.
Manager: Tim Urso
Contact# 480-***-****
GC Services, Mesa, AZ
Financial Agent November 2011-March 2014
Continuing to help the company grow and provide customer satisfaction.
*Received employee of the month
Manager: Katie Botos
Contact# 602-***-****
O’Neill’s Place, Mesa, AZ
Assistant Manager/Bartender/Server Feb 2006-Oct 2011
Knowledgeable in all aspects of the service industry.
Responsible for guest satisfaction, teamwork, financial responsibilities, overseeing all closing.
*Received employee of the month
Owner: Paul O’Neill
Contact# 480-***-****
Special skills/notes:
I am determined to be a great asset to the company. Work ethic is a strong quality I have and I try to always remain teachable. I have worked in customer service for 20 years and I love it. Working in High volume environments is a strong quality that I have achieved. Teamwork is the key to success.
References:
Friend, Kevin Ross- 602-***-****
Friend and Former Co-worker, Greg Elias- 602-***-****
Sister in-law, Leslie- 602-***-****
Friend, Avril- 602-***-****
Contact this candidate