Confidential Resume of

John A. Stehl

**** **** ******** **

Alexandria Va 22311

703-***-****

adv9yo@r.postjobfree.com

LinkedIn @johnstehl

Customer service résumé

Vendnatural VA, LLC

Lorton, Va

**/**/2011- present

Objective

To use my experience and skills in customer service relations to add value to a CR representative position

Objective

To work for a highly efficient and AI driven company in customer service, learning all along the way

Experience

Operations manager/customer service

Oversee all aspects of customer relationships and transactions major vending company Managed institutional relationships like Coke, Pepsi, Canteen and others Invented and installed refund process whereby customers are refunded same day through apps, enhancing customer loyalty.

Similarly, established through sms messaging system to respond quickly about an issue with a machine, leading to same day or next day service, unheard of in the vending industry for minor and major repairs to keep assets producing.

Built relationships between VNVA and institutional players like Coke, Pepsi, Canteen, and others.

Marymount University Arlington Va

City of Alexandria, Fairfax county, Arlington Public Schools and Arlington County government centers and parks & rec.

Oversaw growth of vending machine installed base from 20 in 2012 to 500 by 2017, largest growth by a woman owned vending business in same period. Helped grow revenues from 7k /month at Vendnaturalva to 40k/month by 2017. 1985-2011

Held various jobs in high paced sales jobs, earning top performance offers in each sector, from car sales to securities and bond trading as well as executive consulting and recruitment. Education

BA English, 1977

University of Richmond

Married 37 years, spouse Margaret

2 grown children

2 young grandsons

Hobbies

Sports and fitness

Investing

Artificial Intelligence

References upon request

Won major government contracts with

FDIC, Arlington Va

USDA Washington DC

Joint base Fort Belvoir

Joint Base Andrews

Joint Base Ft Meade

as well as other large corporate entities like Boeing, PWC, motley fool, Colleges and Universities

CUA

American University, DC

References upon request