McKensee Hightower

Veterinary Technician / IT Coordinator

*** *. ****

Boise, Idaho 83706

208-***-****

adv9uq@r.postjobfree.com

SKILLS

I have in-depth knowledge of veterinary terminology, pharmaceutical function and application as well as veterinary pathology processes. I am adept in many software languages as well as veterinary and non-veterinary focused software platforms.

EXPERIENCE

MWI Veterinary Supply, Boise, ID (Remote) - IT Coordinator

November 2018 - November 2020

• Lead the IT Integration team for both DEA and 3rd party platforms.

• Provided technical support for both internal and external customers.

Pets Best Insurance, Boise, ID - Claims Adjuster

February 2011 - August 2013

• Promoted to a top tier adjuster in a record time while advising and auditing junior adjuster performance.

• Routinely achieved record claims completion while maintaining accuracy standards and expertise of policy spanning 3 separate underwriters.

The Pet Doctor, Boise, ID - Veterinary Technician / Financial Consultant

February 2005 - February 2011

• Performed as an integral technician for a 3+ doctor clinic with orthopedic focus and close coordination integrating care with specialist oversight in general practice.

• Navigated patient care with customer financial capabilities formulating an appropriate care plan for patient, owner and institution.

EDUCATION

Boise State University, Boise, ID - General Biology

College of Western Idaho, Nampa, ID - Sociology

Treasure Valley Community College, Caldwell, ID - General Studies

Veterinary Information Network – Continuing Education

AWARDS

Pets Best Insurance - Achievement, Perfect Attendance & Interdepartmental Cooperation Awards

The Buffalo Club - Routinely receive rRecord Sales achievements and.

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