Owner operator van/minivan

OBJECTIVE

Seeking a position with a reputable organization in which my experience can be a positive influence on the profits of the company.

SKILLS

Proficient in Microsoft Word Program

Fully familiar with driving protocols and procedures

Logistics knowledge

Exceptional customer service skills aimed at communicating a positive image of the company to customers

EDUCATION

June 2006 University of the West Indies, Kingston, Jamaica

Major: Computer Technology

June 2000 Mona High school, Kingston, Jamaica

WORK EXPERIENCE

February 2016- November 2021 AdvantageCare Physicians, Melville, NY

Call center representative

Managing large amounts of inbound and outbound calls in a timely manner

Assist customers with requests for information, complaints, making appointments, and resolving issues

Greeting customers in a friendly, professional manner using the suggested script

Maintain and update customer and referral information

Ensure patient forms contain all necessary billing information

May 2011- December 2015 Apria Health Care, Long Island City, NY

Courier Driver

Complete necessary paperwork including daily delivery logs, pickup and delivery forms and vehicle maintenance logs. Distributes paperwork to appropriate personnel.

Pull, pack, deliver and pick up medications, supplies and basic equipment.

Load and unload durable medical and infusion equipment onto delivery vehicle.

Maintain supply component of patient profiles.

Provide basic customer service by giving required information.

References Available Upon Request

Contact this candidate