DAVID S. STAHL CSM

Bradenton, FL ***** adv9sc@r.postjobfree.com 202-***-**** https://www.linkedin.com/in/davidsstahl/

AUTOMATED & MANUAL QA TESTER/ANALYST

More than 20 years of experience in automated and manual software testing, and usability and accessibility testing. Strong writing (as a former financial writer), analytical and problem-solving skills. Worked with stakeholders to develop requirements. Performed full lifecycle of software testing, including UAT testing. Experience included planning, executing, and preparing software for release. Recently received scrum master certification from Scrum Alliance.

TECHNICAL EXPERIENCE

Software: Microsoft Azure DevOps, JIRA, Katalon Studio, VMware, Selenium Webdriver, Micro Focus Unified Functional Testing (UFT), ALM (QualityCenter), LoadRunner Performance Testing, SQL Server (training), SQL, Data Warehouse, HTML, SAP, Power Builder, Microsoft Office Suite, Mercury Interactive Application Center Test, Postman, MS Excel, MS Word, MS PowerPoint, strategic planning, leadership.

Operating Systems: Windows 11, Windows 10, Windows XP, 2000, 3.x, 95, 98 NT 4.x, Linux, UNIX.

Languages: HTML, C, C#, Perl, Javascript.

Interfaces: Mobile testing in IOS and Android. Expert in Developmental Testing, Integration, and End-to-End Testing

PROFESSIONAL EXPERIENCE

Real Change Consulting, LLC, Director of Business Development,

Bradenton, FL (01/2023 – Present)

RCC, LLC is a women-owned small business providing human capital expertise to the federal government for more than eight years. RCC seeks to expand its capabilities in the areas of IT consulting as a prime or subcontractor. My role is to develop the initial business and marketing plan to support the firm’s expansion into IT consulting. Key activities include assessing market demand, conducting a SWOT analysis, and identifying opportunities to build the IT consulting practice through prime and teaming relationships. The final output is a comprehensive business and strategic plan to support RCC’s growth.

GEICO, Senior Test Engineer, Washington, DC (10/2005 – 12/2022)

Progressed from Programmer Analyst to Senior Engineer. Provided testing support that improved time to production and reduced errors and defects. Lead tester for teams of 6-12 analysts and developers in the SDLC for multiple lines of business in the CI/CD methodology. Sought after to support innovative projects that improved the customer experience. Served as an SDLC subject matter expert, mentored, and coached staff, and supported Agile sprint cycles. Performed UAT testing on web, mobile, and Windows applications. Supported production in new releases. Led UAT sessions to learn how customers react to new sales applications.

Began at GEICO as a tester running and maintaining automated scripts for the sales and service applications. Selected to participate in a highly visible and sensitive partnership with a global technology company integrating artificial intelligence and machine learning into GEICO’s sales applications. Became a task lead on the application development team. Responsible for writing and executing test cases for the auto sales, cycle sales, renters, and bundled products as the lead tester on a team of 6-12 analysts and developers. Test cases were originally tested manually, and then automated for use in regression testing. Performed user acceptance testing, or UAT, for internal and external focus groups for new products. I ran the sessions and reported the results to management.

As a Senior Engineer was Test lead of a development team whose efforts focused on and innovation, ensured projects were completed ahead of schedule and under budget. As a result, errors were reduced from 25% to almost zero. These efficiencies allowed the applications to be entered into production sooner and reduced costs by cutting development time up to 50%.Wrote and executed test cases for the GEICO sales app in auto, cycle, and renters’ applications. Performed the identical tasks for bundling of auto, cycle, renters, and jewelry applications. Tested the Business-to-Business application. Worked with the marketing and testing team to make certain that updates to this application were able to be tested and checked in the appropriate database. Implemented troubleshooting methods using JIRA and Azure DevOps. Duties included gathering data on integration issues and vulnerabilities while reporting all findings, including recommendations for improvement to create highly effective software.

Worked on scrum teams as a lead tester. Rotated as scrum master on three development teams where I served as a liaison between business subject matter experts (SME) and technical teams to translate business requests into project system requirements. Analyzed and translated business requirements into technology solutions that consider system architecture, along with testing usability, quality, cross-system interdependencies, and scalability. Documented these business and technical requirements using Microsoft Office 365 technologies and made presentations to management.

As a Senior Software Analyst served as an SME on the team that developed a chat bot for the auto sales application The technological innovations made on this project were incorporated into the company's automated voice response system, or AVR, and the service application. Stressed the importance of data as to analyze reported issues.

The project integrated machine learning and artificial intelligence for the first time into a sales application. The team worked in conjunction with a global technology company to implement this application. Roles included providing the insurance information, and the technology company provided the AI support. This change vastly improved the user experience in applying for auto insurance by being more interactive and conversational.

Made certain that the application’s responses were precise, or the customers would not receive accurate information. This required coordination with the sales counselors, legal, and legislative departments in each of the states. The new application was rolled out to all 50 states and the District of Columbia and included all the variations that each state required.

As part of the automated testing team, changed the approach to software testing which made the scripts easier to maintain, sped up execution times, and significantly reduced defects. This in turn shortened the development cycle enabling the company to get changes into production faster.

Provided automated testing support to Sales and Rating Regression teams. Developed web-service testing for internet applications. Changed the coded scripts to spreadsheet-based scripts. Code and data were now on one spreadsheet, making it easier to use for technical and non-technical users.

Technical lead on Sales Regression testing based in SmartTalk, a client/server software package. Ran scripts for the monthly software releases. Maintained the intermediate scripts and functions that formed the automated test framework. Developed new no-code testing methods for the web-based applications that are under development.

CERTIFICATIONS AND TRAINING

Certified Scrum Master, CSM, through Scrum Alliance

CompTIASecurity + (in process)

Microsoft AZ-900 Certification (September 2022)

Mercury Interactive TestSuite Certification in WinRunner and TestDirector

Mercury Interactive LoadRunner Training

Trained In Caliber RM Requirements Management Software

Lean Six Sigma White Belt

Clearcase Configuration Management

Clearquest Defect-Tracking Software

EDUCATION

C.W Post College, Greenvale, NY

Bachelor of Arts (BA), Communications, with a concentration in Journalism.

AFFILIATIONS

President of GEICO Toastmasters. Member of Toastmasters from 2013-present. Served in several other officer roles.

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