Salesforce Administrator Sales Operations

ANJALI BOHRA

Seattle, WA *************@*****.*** 218-***-****

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2x Salesforce Certified Professional, and two years of professional IT experience with a focus on Salesforce.com. During this time, I have gained extensive experience in configuring, customizing, deploying, and integrating Salesforce.com to meet the unique needs of my clients.

Skills

● Creating Custom objects, Custom fields, Formula fields, Page Layouts, Record Types etc.

● Salesforce Automation using Flow, Approval Process, Process Builder, Workflow and Assignment Rules.

● Report and Dashboard development

● Data Management Tools(DATALOADER, WORKBENCH, DATA INSPECTOR).

● Designing, Building Custom Application using Declarative and Customization capabilities of Salesforce Platform.

● Creating & Managing Users, Roles, Profiles, Permission sets, Sharing Settings

● Having worked on salesforce.com Sandbox and Production environments which include creating and refreshing sandbox from time to time and deployment in between sandbox and production by using Change sets.

● Good Knowledge on customizing applications using VS Code with SFDX force.com plug-in.

● Knowledge of Apex Classes, Apex triggers, Batch Apex, Salesforce Integration, REST, SOAP based Web Services, Force.com API, Salesforce AppExchange.

● Knowledge on Lightning components by using the LWC framework.

● Knowledge of SOQL

Work History

● Salesforce Administrator

Freelancer

(April 2021 - Current)

Notable Clients:

Bellrock Brands :

I assisted Bellrock Brands with their migration from the Outfield legacy CRM to Salesforce. My responsibilities included creating custom objects, setting up integrations, configuring profiles, roles, and sharing settings, migrating data from the old system, and setting up application and page layouts. Additionally, I installed and configured the Salesforce Maps app for them and provided basic Salesforce and Salesforce Maps training to their sales team. I also set up reports and dashboards to help them analyze their sales data.

Genomenon:

At Genomenon, I completed several tasks to enhance their sales operations. These included configuring Einstein Activity Capture and Slack integration, automating workflows using Flow, and creating lead assignment rules. To ensure that the data was accurate, I conducted a thorough data analysis by running SOQL queries and working with Excel spreadsheets to perform data clean-up activities. I also established the necessary sales processes to optimize their sales operations. Peerlogic:

During my time with Peerlogic, I was responsible for managing the setup of new user accounts, including defining roles, profiles, permissions, and public groups. To streamline their workflow, I also set up automation using Flow and configured approval processes, email alerts, and email templates. Additionally, I built an object model and created custom objects and page layouts to meet their specific business requirements.

● Computer Science Teaching Professional

Kumaun University, Nainital, Uttarakhand, India

(June 2013 - December 2014)

Certificates

● Salesforce Certified Administrator (12/2021)

● Salesforce Certified Platform App Builder (04/2022) Education

Master of Technology, Computer Science

Banasthali University

06/2011 - 06/2013, Jaipur, Rajasthan

Bachelor of Technology, Computer Science

Uttarakhand Technical University

06/2007 - 05/2011, Nainital, Uttarakhand

Work Authorization Status

H4 EAD(No Sponsorship Required)

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