Office Assistant Administrative

Alicia Clark

*** ******* ***

Rohnert Park, CA **928

Home: 707-***-**** Cell: 707-***-****

Email: *************@*****.***

SUMMARY:

I am seeking employment to utilize my skills of 14+ years of Administrative Support. My experience includes, but not limited to, insurance policy rating and issuance, human resources, health benefits, trucking industry, customer service, and office support.

EXPERIENCE:

2015-2015 Farmers Insurance Santa Rosa, CA

Office Assistant

Light phones

Issuance of Certificate of Insurance

Processed payments of premium

Made daily bank deposits

Customer Service

Cleaned office weekly

Filing

2012-2012 Employer Administrative Services - Insurance Santa Rosa, CA

Office Assistant – Temporary Position

Assisted with creating Administrative Manuals using Microsoft Word 2010

Filing

Light phones

2004-2011 North Bay Corporation Santa Rosa, CA

Human Resources Specialist/Compliance Assistant

Processed Hiring/Termination necessary paperwork

Navigate internet for potential new hires

Good judgment of character for job placement

Managed company wide health benefits

Daily communication with upper management

Assisted with CHP BIT inspections

Maintained class A/B commercial drivers files keeping compliant with state requirements

Preformed faxing, photocopying and filing duties

Certified to Maintained Drug and Alcohol program, administered quarterly random testing

1994-2000 State Farm Insurance – Regional Office Rohnert Park, CA

Policy Administrative Assistant V/Underwriting Support

Personal Lines - knowledge of all policies

Daily phone communication with agents and their staff

Made changes to policies as needed

Rated policies manually and by using computer generated quotes

Received certification in Ergonomics

Underwriting support

Entered underwriting approved applications into the computer system

Trained new hires

1991-1993 Petaluma Livestock Auction Yard Petaluma, CA

Office Assistant

Assisted with weekly livestock auction

Wrote out checks to auction sellers

Reconciled ledger at end of sale

Reconciled banking information including making deposits

Typed and mailed billing slips

Assisted supervisor with special projects

EDUCATION:

1984-1988 Petaluma High School Received Diploma Petaluma, CA

1990-1991 Santa Rosa Junior College Continued Education Santa Rosa, CA

1993-1994 Empire College Bookkeeping Certificate Santa Rosa, CA

Graduated 4.0 GPA

President’s/Dean’s Honors

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