Customer Service

Gavin Schmidt

***** ********** ** ********, ** **562

951-***-**** ***************@*****.***

KEY SKILLS:

Basic computer architecture

Operating systems (Windows, Linux)

Remote connection and virtual machines

Computer networking

Software management

Troubleshooting

Customer service

Routing concepts

VPNs and proxies

Permissioning

Package and software management

Process management

Resource monitoring

Systems administration

Configuration

Centralized management

Implementing/managing directory services

Data management and recovery

IT security

Cryptology/encryption

Hashing

Network security

PAST EXPERIENCE:

Carmax Sept 2019 - Nov 2022

I was responsible for the reconditioning of used vehicles to resell I was in charge of assessing and estimating the time it would take to recondition a vehicle Lowe's home improvement Oct 2018 - Sept 2019

I was a cashier for Lowe’s and was also responsible for assisting customers in finding various products across the store

PRECISION TUNE AUTO CARE January 2018- August 2018 I was responsible for oil changes, alignments, brakes and tires, and light engine work(radiators, belt accessories,etc)

EDUCATION & TRAINING:

Graduated from Murrieta Canyon Academy 2018

Attending Western Governors University (Jan 2023)

ADDITIONAL CAREER DEVELOPMENT:

Coursera Intro to It Certification (2022)

VOLUNTEER WORK:

Assistance League of Temecula Valley Aug 2014 - Jun 2016 Community Service work I volunteered to work as a chaser in a thrift store Philanthropy on the weekends at local events

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