Active Directory Java Microsoft Office Suite Microsoft Windows BMC Rem

301-***-**** ****.******@******.*** *********@*****.***

Objective

To pursue any Administrator or Engineer position that will enable me to utilize my skills, knowledge, and expertise, while contributing to the success of the company.

Professional Profile

Active Top Secret Security Clearance, HDI Certified, Security + Certified, Linux+ Certified, AWS Certified SysOps Administrator Associate, Microsoft Certified Professional, and Microsoft Technology Associate Certified.

Skill Summary

Active Directory

Java

Microsoft Office Suite

Microsoft Windows

BMC Remedy

WSUS

RMF

Red Hat Satellite

Dell EMC Avamar

Written Communication

SCCM

Server 2016/2019

Adobe

COTS/GOTS

Oracle

Putty

Linux (Red Hat)

PeopleSoft

IBM AIX

AWS S3

DoD Policies and STIGS

VMWare VCenter

Dameware

Mozilla

ACAS and SCAP

eMASS

WASP

Apache NIFI

Oral Communication

Special Projects

844thCG – The build of Disaster Recovery SRM and Recovery Point for NIPR/SIPR Infrastructures for all Server IP’s and VM’s.

844thCG - Migration of NIPR/SIPR hosts from Satellite 5 Infrastructure to Satellite 6 Infrastructure.

844thCG - The build of servers for the install of Apache NIFI and configuring the application to apply the data log flows for the Windows and Linux Infrastructures. Then configure the flows to the AWS S3 Cloud connectivity to monitor and maintain data logs.

844thCG - The build of RHEL 7 virtual servers for Oracle and the migration from RHEL 5&6.

844thCG – The installation and configuration of IBM AIX on the new IBM Power S824 Infrastructure and the migration from the IBM JS21 Infrastructure for the ABIDES program.

844thCG – The upgrade of NIPR/SIPR Red Hat Satellite 6.8 to 6.9 Infrastructure.

844thCG – The research and testing of CAC authentication for all RHEL hosts.

844CG – The research and testing of building a RHEL 8 Infrastructure to utilize Ansible to move RHEL hosts into the cloud Infrastructure from the current Infrastructure.

AF-A9 – lead the migration of all SIPR workstations from Windows 7 to Windows 10 and upgrade VMware VCenter ESXi Hosts from 6.5 to 6.7, and image machines for new team to run AFSIM in the virtual environment.

Joint Service Provider – help lead the migration of Joint Chiefs of Staff office to Office of Secretary of Defense.

Washington Headquarters Services – help led the project to build and maintain the SQL 2008 R2 Server for NATO IPT.

Washington Headquarters Services - DISA’s Assured Compliance Assessment Solution – lead the mitigation and sustainment of vulnerable systems on the NIPR/SIPR networks.

Norad and US Northcom – Tech refresh of all desktops, laptops, and peripherals, along with OS and software upgrades on the infrastructure.

Joint Chiefs of Staff - Server Administrator for INOVA Server, migration of DISA’s Enterprise Email for NIPR/SIPR networks, and migration of Windows 7 for NIPR/SIPR Infrastructure.

Employment History

AIR FORCE 844THCG/LEIDOS – Joint Base Anacostia-Bolling, Joint Base Andrews, and Pentagon – DC, MD, VA (Windows/Linux Engineer – 03/2019 – Present)

Acted as a Windows, Linux, Unix, and Red Hat Satellite Administrator and Engineer.

Analyze, troubleshoot, monitor, configure, control, and maintain all NIPR/SIPR information technology, attributes, and peripherals on NIPR/SIPR Infrastructures for 844thCG at Joint Base Andrews, Joint Base Anacostia-Bolling, and Pentagon.

Run monthly SCAP and ACAS scans to analyze and resolve all vulnerabilities for NIPR/SIPR servers.

Patch and update all Windows NIPR/SIPR workstations and servers through System Center Configuration Manager 2012 R2 (SCCM) and VMware vSphere.

Implement and maintain a secure NIPR/SIPR Windows and Linux environment in compliance with all IA, DoD policies and STIGs guidelines with the support of DISAs IASE.

Maintain and control COTS/GOTS and keep up software development methodologies on the NIPR/SIPR servers, along with creating SOPs.

Troubleshoot, build, patch, update, and monitor the NIPR/SIPR Linux hosts across the physical, virtual, and cloud Infrastructure through the NIPR/SIPR Red Hat Satellite 6.

Analyze, troubleshoot, monitor, configure, and maintain the Unix base IBM AIX SIPR JS21 Infrastructure and build the new IBM S824 Infrastructure for the ABIDES program.

Build and maintained two RHEL servers to setup and configure Apache NIFI. Setup and configure Windows and Linux data log flows from our Infrastructure to NIFI, then setup and configure AWS CLI connectivity to the S3 to monitor and maintain the data log flows.

Assist with maintaining the backups through Avamar on both NIPR/SIPR Infrastructures.

Build the NIPR/SIPR RHEL servers on VMware vSphere and monitor, configure, control, and troubleshoot the hosts through the Red Hat Satellite 6.

Interacted with other departments in creating procedural methods to solve technical issues.

Maintain excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

AIR FORCE AF-A9/OSBORNE COMPUTER SERVICES INC - Pentagon - Arlington, VA (Systems Administrator – 02/2017 – 03/2019)

Analyze, troubleshoot, monitor, configure, control, and maintain all SIPR information technology, attributes, and peripherals on workstations and servers for AF/A9.

Run monthly SCAP and ACAS scans to analyze and resolve all SIPR vulnerabilities for workstations and servers.

Patch and update all SIPR workstations and servers through System Center Configuration Manager 2012 R2 (SCCM), with the support of the AFCEDS.

Provide incident management performance, and problem management performance, using Manage Engine Service Desk Plus. Along with maintaining SIPR accounts through Active Directory and assets through WASP.

Manage Linux accounts and patches using MobaXterm for Red Hat 6 and 7 virtual environments.

Maintain, monitor, control, and update DoD policies and STIGs for our SIPR Infrastructure with the support of DISAs IASE.

Manage the POA&M process, and complete required A&A (C&A) activities for assigned IT systems through eMASS for the NIPR/SIPR Infrastructure.

Preparation of Analyses and Assessments plans, along with RMF documentation for Approval to Operate (ATO) existing IT systems and propose and resolve system changes to satisfy DISA, DoD, FISMA, FIPS, and NIST SP security compliance guidance.

Manage and control the SIPR servers on HPE BladeSystem Onboard Administrator and VMware VCenter using vSphere Web Client.

Maintain and control COTS/GOTS on the SIPR workstations and servers, along with creating SOPs.

Install and audit patches on SIPR workstations and servers through DoD Patch Repository (DADS).

Maintain and Analyze Inventory Actions for SIPR workstations and servers through SCCM Client Center and SCCM Client Actions Tool.

Resolved and acknowledge servers and workstation compliances through AFIN Compliance Tracker (ACT), and Information Assurance Vulnerability Management (IAVM).

Approve and maintain KB’s for SIPR workstations and servers through the server running Windows Server Update Services (WSUS).

Maintain excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

WASHINGTON HEADQUARTERS SERVICES/JOINT SERVICE PROVIDER/CSRA - Pentagon - Arlington, VA (Senior Systems Analyst – 05/2014 – 02/2017)

Analyzed, troubleshoot, monitored, configured, controlled, and maintained all NIPR/SIPR information technology, attributes, and peripherals on workstations and servers for WHS and JSP.

Installed local area network systems and equipment that are Windows and Mac based such as computers, monitors, switch boxes, etc.

Utilized the knowledge base and other support documentation to identify, isolate, diagnose, and resolve end users’ technical problems and provide information and status as requested.

Trained and assisted new technicians on all procedures and issues.

Maintained ACAS and ran the SCCM script to repair the CCM on the NIPR/SIPR and resolve security issues on the infrastructure as directed by CIRT.

Maintained and installed COTS/GOTS and the updates and patches.

Installed and configured Oracle and Crystal Reports.

Wipe and image desktops and laptops.

Maintain excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

NORAD AND US NORTHCOM/TEKSYSTEMS – Pentagon - Arlington, VA (Systems Administrator – 05/2013 – 05/2014)

Systems Administrator level, to the Commander and Senior Staff of the North American Aerospace Defense Command (NORAD) and United States Northern Command (USNORTHCOM).

Maintained and configured all software and hardware on the classified/non-classified networks for the Commander and Senior Staff.

Identified, researched, and resolved complex technical problems to better our Infrastructure.

Controlled and maintained the bounce servers on NIPR/SIPR as a connect to the Commander’s Headquarters in Colorado Springs.

Wiped and imaged desktops and laptops during the office refresh.

Controlled the NIPR/SIPR workstations for the Commander’s VTC.

Controlled inventory of the equipment that is being received and deployed from the office.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

ADVANCED SYSTEMS DEVELOPMENT/DIGITAL CONSULTANTS/JOINT CHIEFS OF STAFF – Pentagon - Arlington, VA (Systems Analyst – 11/2011 – 05/2014)

Servicing the day-to-day operations of over 5,000 Joint Staff Office of Chief Information Officer users by identifying, researching, and resolving complex technical problems.

Created, configured, controlled, and maintained Active Directory accounts through NIPR/SIPRNET.

Trained and assisted new technicians on all procedures and issues.

Provided incident management performance, and problem management performance, using ACD and Remedy.

Interacted with customers to ensure that service tickets are resolved at a sufficient timeframe for SLA compliance.

Received and resolved Retina Network Security Scanner Remediation Reports.

Controlled the VM INOVA Server.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

PRAGMATICS, INC./IT MART/DEPARTMENT OF THE STATE – Washington, DC (Systems Administrator – 08/2011 – 11/2011)

I worked for IT Mart at the Department of the State by being a part of a professional services or client services IT department.

Daily I was an administrator on both unclassified and classified domains. All domains were controlled by using Windows XP Professional and Citrix Client Server.

Our team had the daily routine to prepare customers’ tokens, by configuring and mapping their PSTs and shared drives.

Using the computer system BMC Remedy IT Service Management, I interacted with customers to ensure that service ticket given is resolved.

Clients’ accounts are controlled, monitored, maintained, and configured by using: MetaFrame Presentation Server 4.0, Active Directory, Remote Desktop, System Manager, and Microsoft Office.

My duties require me to interpret the rules and regulations as instructed by IT Mart. Along with, the knowledge and experience in strategic planning and laying out work on a daily basis that IT Mart provides.

Responsible for keeping accurate and proficient records, along with researching, organizing, managing, reviewing, extracting, and obtaining data files.

Responsible for tracing problem transactions, resolving errors, and discrepancies on both unclassified and classified systems.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in person, and perform all duties with little or no supervision without injury or incident.

IMAGINE ONE TECHNOLOGY & MANAGEMENT, LTD./ALUTIIQ, LLC. - Property Disposal Office – Indian Head Naval Base – Indian Head, MD (Logistics Systems Manager/Contractor – 10/2006 – 03/2011)

Managed the office in base supply: Property Disposal Office (PDO), which allowed me to have experience being a part of a professional services or client services department.

Using the system NMCI, I interacted with vendors and customers to ensure the correct item is obtained.

In my office, I monitored, controlled, and maintained accountability of all items which grossed over 100,000,000 plus dollars for distribution or excess.

Maintained working knowledge of electronic devices, computers, printers, monitors, and other peripherals, and disposing of all software including operating systems, applications, and data that they possessed.

Responsible for overseeing the configuration, troubleshooting, installing, uninstalling, and testing of all equipment and web-based applications.

Performed internet research to update reports, backup data, input data, and update information.

Managed reviewing contracts, computer data, and summarize reports to ensure our contract limitations are not exceeded, along with the duties that required me to interpret the rules and regulations as instructed by DRMO.

My daily responsibilities were preparation of all required shipping documentation to assure outgoing/incoming materials are distributed and received in a timely and secured fashion to the correct destination.

All of these tasks are handled according to safety regulations. I keep accurate and proficient records.

Duties also require me to prepare, input and analyze inventory reports and data files on supply status.

Responsible for tracing problem transactions, resolving errors, and discrepancies, including Government bills of Lading for bulk and heavy shipments including air-bills and electronic entries.

I have working knowledge of routine billing functions to ensure the proper preparation for Government Liquidation and completed security visit requests with carrier driver information for site entry.

I assisted and covered areas when supervisors were absence, due to the heavy workload they entailed.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

ADVENTIST HEALTH CARE, INC. – Rockville, MD (Payroll Systems Analyst – 11/2001 – 01/2005)

I worked as a Systems Analyst for the Human Resources team to analyze various accounts for employees.

My duties were to give the appropriate customer service to the employees that required it.

The services required me to set-up, maintain, process, and configure accounts within different applications.

All applications were set-up, maintained, processed, and configured within a Windows NT, Unix, and Novell Netware environment.

Such applications used were Citrix MetaFrame, Excel, PeopleSoft, GroupWise, and Kronos Timekeeper C/S (Oracle).

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

MARRIOTT – Rockville, MD (Security Systems Administrator – 11/2000 – 02/2001)

I worked as a Systems Administrator for the IS Security team of Marriott International Head Quarters, by succeeding with the rollout of project Mercury.

Provided support for various applications for over 4,000 Operators.

Assisted with the installation of new software, patches, and upgrades.

Backed up and recovered data files, and assisted with setting-up, maintaining, troubleshooting, and configuring of Operator’s accounts within all applications.

Worked and maintained all accounts through a web-based application called MarrWeb within an Internet Explorer environment.

Such applications included Citrix MetaFrame XP, MS Exchange 2000, PeopleSoft 7.5/SAP(Oracle), Microsoft Office, OnDemand 1.5 (Novell), Lotus Notes 5.0, Blue Bird (Unix), and Internet Explorer.

All applications were worked in a Windows NT 4.0 environment.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

SHERWIN WILLIAMS – Buford, GA (Receiving Warehouse Supervisor – 07/1997 – 08/2000)

I was a member of the Warehouse Technicians team for Sherwin Williams, as a Warehouse Supervisor my responsibilities included receiving and distributing orders of material.

Orders of material received and maintained through the company’s database within a Windows NT 4.0 and Novell Netware 4.1 environment.

Other duties required me to maintain inventory through the Windows NT base system or using a scan gun operated through the Windows NT base system.

When needed I was required to move eighteen-wheeler trucks, operate high lifts, operate forklifts, and pick-up orders.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

VAN KIRK ELECTRICAL CORP. – Atlanta, GA (Electrician Supervisor – 09/1995 – 07/1997)

I was a member of the Electrician team for Van Kirk Electrical Corporation, appointed as Supervisor for one of the electrical crews with a wide variety of duties.

Responsible for overseeing the crews’ day to day tasks.

My responsibilities were to oversee that each assigned sight was completed and prepared for inspections.

Performed the installation, repairing, and maintaining of all electrical equipment and materials.

Equipment and materials included wires, breakers, breaker panels, AC units, meter packs, indoor/outdoor lights and outlets, Rj-11/Rj-45 wires and jacks for computers and phone systems, also coaxial cable for computers, VCRs, and television systems.

Maintained excellent written and verbal communication skills over the phone, by e-mail and in-person, and perform all duties with little or no supervision without injury or incident.

Education

AMERICAN SCHOOL – High School Diploma 1996, ADVANCED CAREER TRAINING – Networking and Information Technology 1999, NEW HORIZONS – A+ and PC Repair 1999

Contact this candidate