Mail Specialist Computer Operator

MICHAEL SKINNER

**** **** **** ****** **** *

Los Angeles, California 90043

********@*****.***

SUMMARY

Experienced Information Technology Professional with Systems Administration, Network Administration, and Customer/Technical Support expertise. I have superior technical knowledge, leadership ability and creative problem-solving skills. I am an effective communicator with the ability to explain complex concepts and ideas to technical and non-technical individuals.

EDUCATION

Master’s degree, Information Systems Security (Cyber Security)

Colorado Technical University-Colorado

Bachelor of Science, Information Systems

California State University-Long Beach,

High School Diploma

Loyola High School – Los Angeles

EXPERIENCE

Blue Bins, LLC –Recycling Company - Senior Consultant – Contract Position

FEB- 2011- present

Office support for management staff facilitating materials to perform daily functions. Provide Service Solutions for company staff regarding all computer related issues. Duties include providing on-call 24/7support for any production, software, or hardware issues, vulnerability management of network. Additional responsibilities include the ability to work with budgeting, vendor procurement, and documentation, financial statements, monthly reporting. installing an configuring of network/standalone printers Windows 10, 2000, Server - MS EXCHANGE, HP-UX, IBM-AIX, Red Hat, UNIX, MS Office, Office 365, Active Directory, Cisco VoIP Call Manager.

ITTC Properties, Incorporated –Property Management Company- Senior Consultant - Contract Position-

March 2012 to present.

Technical support I oversee all matters in the operation for this property management company. Vulnerability management of networks; Resolve escalations and customer facing applications used internally and externally. Technical Support Training coordinator for staff as needed for any production, software, or hardware issues; Manage all leasing, customer service, maintenance, and accounting functions for customers regarding any issues with their property. Provide training session for company staff regarding new software for operating systems as well as application software. Provide any technical calls to Vendors, installing an configuring of network/standalone printers,24/7 support Windows 10, Server, Macintosh, Sun Solaris, Cisco Networking, MS Exchange, UNIX, Red Hat, Office 365, Active Directory, Power shell, Wireshark

1.

Beverly Hills Unified School District-Server Administrator - Contract Position

Nov-2019 – Mar-2020

Analyze software and equipment problems and work with the appropriate personnel to solve the problem; bring problems to the attention of the Director when appropriate; administer the Local Area Network; vulnerability management of network, Monitor and regulate the storage space on the file servers, Jenkins processing, maintain procedures for backup and storage of tape, disk and other materials; prepare and maintain documentation for all new software added to the system; operate district data processing equipment and train district personnel in the use of district equipment; maintain an inventory of equipment and supplies; install and configure all software revisions; log and issue system security codes; design specialized reports; assist in the selection and testing of software; perform routine preventative maintenance and on-site repair; install micro-computers at various district locations; maintain work area in a clean and orderly environment; deliver and pick-up micro-computers and related equipment at various district sites; perform related duties as assigned, installing an configuring of network/standalone printers

KAISER PERMANENTE HOSPITAL

APR - 2006 – DEC - 2010

Senior Deployment Analyst/Health Connect Project (http://www.kp.org/) Performed Security Patch installs. Performed User Profile updates functions. Problem re-creation of customer issues. Providing on floor Technical Support for Doctors and Nurses. Performing software support for production and training databases. Providing Technical training for all medical support staff. Designed research plans for data gathering and analysis, installing an configuring of network/standalone printers, Performed Data Analysis and Performance Analysis of systems software and application software. 24/7 support. UNIX System Administration Boot Camp, Cisco I, Cisco II O/S Environment: Windows Clustering, UNIX: Sun Solaris, HP/HP-UX, IBM/AIX, Linux, Red Hat, VAX/VMS, SGI-IRIX, Networking: Ethernet, Protocols: TCP/IP Sun SPARC, IBM RS/6000, HP UNIX Servers, Sun, and HP, SGI Indy workstations Software: MS Office Suite, C++SMTP, Send Mail, HP-Open View, Unix Shell scripting, Perl, Citrix, SQL Server, Apache, Oracle, Office 365, Active Directory, Power shell

COMMUNITY COLLEGE OF SOUTHERN NEVADA

DEC- 2004 – MAR -2006

Sr. Computer Operator (http://www.ccsn.nevada.edu/) (contract) Operations and maintenance of production servers. Installation of system software and software updates. Daily monitoring of production server performance and security system maintenance. Daily processing, printing, and delivering of employee contracts. End user support for contract processing, user accounts and software installation: UNIX System Administration Boot Camp, Cisco I, Cisco II O/S Environment: Windows NT, 2000, XP UNIX: Sun Solaris, HP/HP-UX, IBM/AIX, Linux, Red Hat, LAN/WAN, Window 2000 Sever, Fedora, NIS, Windows NT, 2000, Office 365, Active Directory, Power shell

2.

CANDLE CORPORATION/IBM, El Segundo, CA

JAN -1999 – NOV-2004 Senior System Administrator (http://www.candle.com/)

Configured operating systems and networks servers for Candle Software. Assessed Candle software over multiple platforms. Technical Support for user on site and in house. Assisted and solved customers technical issues on a 24/7 weekly support. Supported customers on a trial account to purchase Candle Enterprise Management Software. Provided systems analysis, implementation and administration of operating systems and Candle Enterprise Management Software increasing levels of responsibility, installing an configuring of network/standalone printers, Linux/UNIX-based systems support: UNIX System Administration Boot Camp, Cisco I, Cisco II O/S Environment: Windows Clustering,NT, 2000,XP UNIX: Sun Solaris, HP/HP-UX, IBM/AIX, Linux, Red Hat, VAX/VMS, SGI-IRIX, Networking: Ethernet, Protocols: TCP/IP Sun SPARC, IBM RS/6000, HP UNIX Servers, Sun, and HP, SGI Indy workstations Software: MS Office Suite, C++SMTP, Send Mail HP-UX HP-Open View, Unix Shell scripting, Perl, Citrix, SQL Server, Apache, Oracle, VMWARE Tivoli, LAN/WAN, Window 2000 Sever, Fedora, NIS, Active Directory, Citrix, SQL Server, UNIX System Administration Boot Camp, Cisco I, Cisco II O/S Environment, Office 365, Active Directory, Power shell

EARTHLINK NETWORKS Pasadena, CA.

JAN-1995 –DEC- 1998 Electronic E-mail Specialist (http://www.earthlink.net/) Troubleshooting EarthLink installation software via email, fax, and phone. Configured EarthLink installation software on Windows and Macintosh platforms. Configured domain name server Internet protocol address for Windows and Macintosh. Modem and frame relay configuration for user. Represented company at computer and trade show events. MS Office Suite, C++SMTP, Send Mail, HP-Open View, UNIX Shell scripting Windows NT, Java, Tivoli, LAN/WAN

PACIFICARE HEALTH SYSTEMS/UNITED HEALTHCARE Cypress, CA.

FEB -1992 – DEC -1994 Lead Operator II (http://www.pacificare.com/)

Monitored systems, performed system backups, file restores, system upgrades. Maintained support of all user functions. Executed production and internal user jobs Maintained log of daily events for software and hardware issues. Hewlett Packard System Administrator I, Hewlett Packard System Administrator II VAX/VMS, SGI-IRIX, Networking: Ethernet, Protocols: TCP/IP Hardware: DEC (VAX and ULTRIX), Sun SPARC, IBM RS/6000, HP UNIX Servers, Sun, and HP, SGI Indy workstations Software: MS Office Suite, C++SMTP, Send Mail, HP-Open View, Unix Shell scripting, Perl Java, Tivoli, LAN/WAN, Window 2000 Sever, Fedora, NIS, Active Directory, Citrix, SQL Server, UNIX System Administration Boot Camp, Cisco

3.

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