Te’oana Otwell
Oklahoma City, OK *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Claims Specialist
Progressive - Oklahoma City, OK
June 2021 to Present
I assist with reporting auto claims. I carefully take information and fill out the incident claim properly. Customer Service Representative
Verizon - Oklahoma City, OK
February 2019 to June 2021
· Support the Customer Relationship Management System (CRMS) through processing of CRMS Orders, and working CRMS.
· Answered Inbound calls.
· Assist with Customers to solve their Queries.
Housekeeper
Holiday Inn - Oklahoma City, OK
October 2017 to March 2020
· Interacted and Assisted with all the cleaning works.
· Daily & Deep Cleaning
· Dusting & Polishing
· Furniture & Upholstery Cleaning
· Countertop, Appliance & Grout Cleaning
Cashier (Seasonal)
Burlington Stores - Oklahoma City, OK
November 2016 to February 2017
Oklahoma City,
· Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
· Assist coworkers with sales, returns and inventory control processes
· Providing assistance by responding to customer questions in an effective and efficient manner Education
College in accounting/business
Rose State College - Oklahoma City, OK
August 2018 to May 2019
High school diploma
Del City High School - Oklahoma City, OK
August 2014 to May 2018
Skills
• Cashier
• Microsoft Office
• Microsoft Word
• Outlook
• Typing
• Customer Service
• Microsoft PowerPoint
• Phone Etiquette
• Office Management
• Microsoft Excel
• Front Desk
• Human Resources
• Data Entry
• Organizational Skills